Part-time Program Coordinator - Financial Aid

Clark College is currently accepting applications for a part-time, permanent hourly Classified Program Coordinator position. This position provides front office support and leadership and supports financial aid outreach and communication efforts. This is a part-time permanent position and expected to work approximately 17 hours a week in the Financial Aid department: Monday - Friday, hours will vary depending on current needs of the department. This 100% in-person position plays a key role in providing exceptional customer service across in-person, phone, email, and virtual platforms. This position is also responsible for assisting with FAFSA/WASFA lab coordination and outreach, office communications, and engagement efforts that help students navigate the financial aid process. This position is not eligible for benefits At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITIES Provide information and advice to students, staff, faculty, and the public regarding financial aid services, financial aid status, policies, and recommend courses of action. Assist in the upkeep and management of the Financial Aid student email communications, including auto-reply content. Act as support staff lead by assisting with questions that arise, auditing incoming forms and documents, ensuring staff and student communication is accurate and consistent. Assist in training front desk staff in effective ways to address student needs and concerns. Assist in the development and maintenance of front desk training and procedure materials. Coordinate, set up, tear down, and participate in financial aid workshops and labs. Advise students, parents, and community members on how to complete all required steps for the FAFSA/WASFA applications. Provide information to the public and participate in outreach activities that pertain to financial aid and student loan requirements. Present information to participants as needed. Create a safe, bias-free working environment, which engenders respect for differences. Perform other duties as assigned. POSITION REQUIREMENTS AND COMPETENCIES Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School diploma or equivalent. One (1) year of experience in a clerical, administrative, or higher education work setting. Exceptional critical thinking and analytical skills. Experience in presenting information in small and large group settings. Proficient with Teams, Microsoft Suite, and Zoom. JOB READINESS/WORKING CONDITIONS Ability to listen and process information, to ask appropriate questions, and acknowledge differences in communication styles. Provide professional, inclusive, and student-centered customer service in a fast-paced environment. Ability to identify issues and offer alternative solutions; interpret policies, procedures, and regulations and communicate those effectively. Demonstrated reliability, strong work ethic, accountability, and consistent attendance required due to the essential, front-facing nature of this position. Ability to sit/stand for extended periods of time and lift and move objects weighing up to 25 lbs. Ability to manage front desk responsibilities while completing administrative tasks. Flexible schedule with the ability to work Monday - Friday, 8 am-5 pm, approximately 17 hours a week. Additional hours might be needed during peak service times. Ability to demonstrate professional communication and conduct, collaborative decision making, and team building. The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation. This position is represented by Washington Public Employees Association. Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. SALARY RANGE $20.99 – $27.97/hour| Step A-M | Range: 41 | Code: 107N Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases APPLICATION DEADLINE Required application materials must be completed and submitted online by 3 p.m., August 13, 2026. REQUIRED ONLINE APPLICATION MATERIALS Clark College online application. Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process. To contact Clark College Office of People and Culture, please call View phone number on click.appcast.io or email View email address on click.appcast.io. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at View phone number on click.appcast.io or by video phone at View phone number on click.appcast.io. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, View phone number on click.appcast.io or View email address on click.appcast.io. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. Clark College does not currently sponsor H-1B visas. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online. Clark College’s Office of People and Culture supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Cross Institution Faculty of Color Mentorship program, and Faculty and Staff of Color Conference. The Office of People and Culture aims to support and elevate the college community by embedding equity and continuous growth into every aspect of people’s practices - from recruitment and onboarding to learning, well-being, and community partnerships. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and affirmative action: Thao Schmidt, Interim Associate Vice President, View phone number on click.appcast.io, View email address on click.appcast.io, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College Office of People and Culture July 30, 2026 26-00066 #J-18808-Ljbffr Clark College