Revenue Cycle Supervisor

Position Overview

This role requires someone to come to our Corporate office in Oak Brook, IL, a few times per month.

Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.

Position Summary: This position supervises all aspects of the revenue cycle with focus on claims management, payment recovery, insurance verification and follow-up.

Essential Duties and Responsibilities:

• Supervises staff and monitors employee performance; performs employee productivity audits.
• Assists the department manager with Human Resources related issues, identifies staffing needs, interviews, and hires staff, and initiates disciplinary actions leading to termination when necessary.
• Works closely with management to ensure Revenue Cycle employees are kept up to date on changes in payor regulations (i.e., portal changes, methodology changes etc.), related fee schedules and process improvements.
• Responsible for implementation and training of billing software and provides ongoing education as necessary.
• Provides on-going performance feedback, address problems, orients and trains employees, verifies competency and identifies and suggest ways to develop skills.
• Works with the department manager to develop strategic plans and programs for the Revenue Cycle team and ensure that goals and objectives on the team are properly defined and clearly established.
• Monitors the workflow to achieve highest levels of productivity for an engaged workforce.
• Manages work queue performance by all parties, including departmental and third-party vendors.
• Ensures department is responsive to patient financial service needs and patient complaints are resolved.

Qualifications:

• Education:
  • High school diploma required; Bachelor’s degree preferred
• Work Experience:
  • Three years of Revenue Cycle experience required
• Certification/Licensure:
  • None required
• Knowledge and Technical Skills:
  • Proficient with Revenue Cycle systems
  • Proficient knowledge of CPT and ICD 10 coding systems
  • Proficient in Microsoft Office
  • Ability to understand and follow HIPAA regulations

Language Skills:

• Ability to read, write and speak English proficiently

Physical Demands:   The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e., while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
• Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

• Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.

Additional Benefits offered with this full-time position:

• Medical & Rx, Dental and Vision (eligibility begins day one of employment)
• NEW FOR 2025 – KinderCare Discount
• NEW FOR 2025 – Headspace for Friends/Family
• HSA, Healthcare FSA, Dependent Care FSA
• Progyny Fertility Benefit
• Critical Illness, Accident, & Hospital Indemnity Insurance
• Company Paid Basic Life / AD&D
• Supplemental Life Insurance (Employee, Spouse, Child)
• Company Paid Short-Term & Long-Term Disability
• Company Paid Maternity & Parental Leave
• Adoption & Surrogacy Expense Reimbursement
• Legal & Credit Monitoring
• PTO (accruing starts immediately upon hire)
• 6 Major Holidays off plus 2 floating holidays yearly
• Physical Therapy/Occupational Therapy benefits as an employee
• Bereavement Time Off & Resources
• Commuter: Pre-Tax Transit & Parking
• Retirement 401(k) w/ Per-Pay Company Match
• SoFi Financial Wellness Tools & Loan Resources
• HUSK Fitness Resources & Gym Discounts
• Home, Auto, and Pet Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Plus more! Learn more by checking out Athletico's Benefits Summary and ID&E Benefits.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

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