IT Support Specialist Level 3 (MSP)

One2One

Join Our Team as the Backbone of IT Excellence

Ready to take your technical skills to the next level?

Do you enjoy solving complex issues, supporting teams, and being the go-to expert when things get challenging?

ONE 2 ONE Inc. , a leading MSP, is looking for a strong technical resource to support our Service Team and clients. This role is hands-on, working through day-to-day end-user (EU) issues while also serving as an escalation point for more advanced technical challenges.

What You’ll Do

Support & Stabilize Environments: Monitor, maintain, and optimize client networks, servers, and cloud environments
Own Escalations: Act as a technical escalation point for the Service Team on complex issues
Troubleshoot Effectively: Diagnose and resolve advanced issues across systems, networking, and infrastructure
Strengthen Security: Support firewalls, VPNs, backups, and overall security posture
Deliver a 5-Star Experience: Provide clear, confident support to both clients and internal team members

Requirements

Technical Experience: 3–5+ years in IT support or systems administration (MSP experience strongly preferred)
Core Knowledge: Windows environments, Active Directory, networking fundamentals (DNS, DHCP, VLANs), and server infrastructure
Problem Solving: Ability to work through more complex issues and support others in doing the same
Team Mindset: Comfortable collaborating with the Service Team and stepping in as needed
Certifications (Preferred): Network+, Security+, or similar

Benefits

Why ONE 2 ONE?

Growth: Exposure to a wide range of environments, systems, and technologies
Team Environment: Collaborative culture where you’re supported and your input matters
Impact: Opportunity to be a key technical resource and make a real difference
Benefits: Health, dental, PTO, 401k, and more

The Role in a Snapshot

Day-to-day: Supporting EU issues alongside the Service Team
Next level: Handling escalations and more complex technical challenges
Goal: Be a reliable, go-to technical resource for both clients and team

Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don’t just solve tech problems; we build the future!

*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the IT Support Specialist Level 3 (MSP) in Lancaster, PA vacancy

IT Helpdesk Technician
...personable Helpdesk Technician to deliver excellent support to our Team Members and the improvement of IT resources and usage of technology tools. Primarily responsible... ...of education and/or experience required. ~3+ years of experience with technology troubleshooting...
Suggested
Work at office
Remote work
Flexible hours
Weekend work
Wohlsen
Lancaster, PA
2 days ago
Support Engineer
$75k
...Join an innovative IT support team as a Support Engineer I, where your expertise will play a pivotal... ..., you will be the go-to resource for Level 1/2 issues, maintaining and optimizing enterprise... ...sites. Key Requirements: ~3-7 years of experience supporting client...
Suggested
Permanent employment
Local area
Long distance
JFC Staffing
Lancaster, PA
21 hours ago
Now Hiring IT and Telecom Field Technicians
...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and...
Suggested
Hourly pay
For contractors
Immediate start
Flexible hours
HARDY INDUSTRIES
Lancaster, PA
2 days ago
System Administrator
...eligibility verification form upon hire. Qualifications Education Preferred Bachelors or better. Experience Required 3-5 years: Related experience Equal Opportunity Employer This employer is required to notify all applicants of their rights...
Suggested
Full time
Sight & Sound Services
Ronks, PA
3 days ago
Systems Administrator
...infrastructure and networks that support the organization's key Information Technology (IT) and business applications. This person... ...or similar field Minimum of 3 years of experience with hands on... ...hear in an office setting (noise level is low) and manufacturing setting...
Suggested
Contract work
Temporary work
Work at office
Immediate start
Turkey Hill
Conestoga, PA
3 days ago
Food Service & Beverage Cart Attendant
...Trap Manager Supervisory Responsibilities: None Safety Sensitive: No Classification: Part-Time, Seasonal; Non-Exempt Job Level: 3 Driving Status: No Work Environment: This position primarily works indoors with potential for food / beverage cart operation...
Level 3
Part time
Seasonal work
City of St. Charles, MO
Lancaster, PA
2 days ago
Product Support Specialist
$50k - $65k
...PA, and embark on an exciting journey as a Full Time Product Support Specialist. In this dynamic role, you will engage directly with customers... ...technical degree in Mechanics or Electronic Technician programs or 3+ years of relevant field experience with mechanical and...
Full time
Work at office
Flexible hours
Night shift
Valco Companies, Inc.
New Holland, PA
9 days ago
Courier Support Specialist (Full Time, Day/Evening Rotation)
Penn Medicine - - Responsibilities: Drive daily between facilities delivering specimens and materials; Operate courier vehicle and prepare specimen coolers; Maintain route sheets and document deliveries; Monitor specimen integrity and handle biohazard precautions; Coordinate...
Full time
Afternoon shift
Penn Medicine
Lancaster, PA
3 days ago
Courier Support Specialist (Full Time, Day/Evening Rotation)
...is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating... ...work? Schedule: Monday-Friday, start times flex between 1:30pm-3:00pm, working 8-hour shifts Position Summary: Drives daily...
Full time
Monday to Friday
Flexible hours
Shift work
Afternoon shift
Pennsylvania Medicine
Lancaster, PA
1 day ago
Courier Support Specialist (Full Time, Day/Evening Rotation)
...is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating... ...during the day shift & evening shift start times flex between 1:30pm-3:00pm, 8-hour shifts Summary: Position Summary...
Full time
Monday to Friday
Flexible hours
Shift work
Day shift
Afternoon shift
Pennsylvania Medicine
Lancaster, PA
2 days ago
Operator I - Wiremation - 2nd Shift
...Key Responsibilities: Level 1 Operator: Able to operate a variety of products across... ...engineering and supervision. Willingly supports the team in all efforts towards continuous... ...to drive continuous improvement Level 3 Operator: Able to complete all of Level...
Level 3
Flexible hours
Afternoon shift
Fenner
Lancaster, PA
2 days ago
IT Operations and Support Manager (Full-Time, 1.0/Days)
...at end of life. We are able to support hundreds of individuals in our... ...to patients and families. IT Operations and Support Manager... ...Coordinators. This position serves as "level 2" when escalations are needed... .... Qualifications 3+ years of recent computer operations...
Full time
Temporary work
For contractors
Summer work
Work from home
Flexible hours
Shift work
Hospice & Community Care
Lancaster, PA
18 days ago
Support Associate - Soma
...Associate We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront...
Local area
Flexible hours
Shift work
Night shift
Soma
Lancaster, PA
2 days ago
Mobile Equipment Mechanic
$25 - $33 per hour
...experience ~ Health insurance starting Day One ~401(k) match after 3 months ~ PTO after 90 days + paid holidays from day one ~... ...Looking for a role where you're trusted in the field and supported like family? Apply today and grow your career with OTC Fleet Services...
Local area
OTC Fleet Services
Lancaster, PA
2 days ago
Mobile Equipment Mechanic
...with a strong emphasis on high quality and workmanship. Experience level dictates the need for specialized training and instructions... ...vehicle repair field Preferred Qualifications ~ Minimum of 3 years industrial mobile equipment maintenance experience, including...
Weekly pay
Shift work
Rotating shift
Arconic
Lancaster, PA
7 days ago
Mobile Maintenance Technician
...building repairs. The company provides a fully equipped vehicle, essential tools, fuel card, relevant technology and a branded uniform to support job performance. What You'll Do Perform ongoing preventive maintenance and repairs to the mechanical, plumbing, structural...
Second job
Work at office
Visa sponsorship
Flexible hours
CBRE Group
Lancaster, PA
4 days ago
Crisis Peer Support Specialist (CPS) Lancaster County
...Job Description Job Description Crisis Peer Support Specialist (CPS) Summary Are you ready to use your lived experience to make a difference... ...Approach At Peerstar, peer support is more than a service—it’s a philosophy. Our Crisis CPS team operates with these core...
Full time
Work at office
Immediate start
Work from home
Shift work
Peerstar LLC
Lancaster, PA
29 days ago
Peer Support Specialist (CPS) (Senior Living) Lancaster
$2,000 per month
...Job Description Job Description Peer Support Specialist (CPS) (Senior Living) WE SPONSOR YOUR CLASS FOR CERTIFICATION! $1,000 sign-on bonus ($2,000 if already certified) Full Time and Part Time Opportunities Summary: Are you someone who loves caring...
Full time
Part time
Work from home
Relocation package
Peerstar LLC
Lancaster, PA
29 days ago
Ford A-Level Automotive Technician - Lancaster
...Job Description Job Description Salary: Position:A-Level Technician (3+ Years Required) Schedule: Monday-Friday 730AM-4PM (40... ...Requirements: Strong discipline regarding diligent note taking, supporting documentation, and ability to follow a process without...
Level 3
Hourly pay
Monday to Friday
Susquehanna Automotive
Willow Street, PA
2 days ago
Line Cook
...Sensitive: Yes Classification: Part-time, Non-Exempt Job Level: 3 Driving Status: Yes Work Environment: This position... ...Overlook Golf Course at the Sand Trap Restaurant. Additionally, supporting special event preparation and execution. Essential functions...
Level 3
Full time
Part time
Seasonal work
Weekend work
Afternoon shift
Manheim Township
Lancaster, PA
3 days ago
Finisher - 3rd Shift - Sun - Thurs 10pm - 6:30am
...Job Description Key Responsibilities: Level 1 Finisher: Able to operate all welder... ...jobs & other common high-runners without support Able to consistently meet throughput expectations... ...to drive continuous improvement Level 3 Finisher: Able to complete all of...
Level 3
Flexible hours
Night shift
Fenner, Inc.
Lancaster, PA
18 days ago
Support Lead Part Time
$11.5 per hour
...which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures...
Hourly pay
Part time
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Lancaster, PA
2 days ago
Machine Operator - 1st Shift (Bearings Dept.)
...individuals with disabilities to perform the essential functions.) Level 1 Operator: • Identify safety violations or potential hazards... ...assistance • Assist and train Level I Operators. Level 3 Operator: • Preset, setup, operate and adjust offsets of two departments...
Level 3
Day shift
Fenner, Inc.
Lancaster, PA
14 days ago
2nd Shift Machine Operator (Sign On Bonus Available)
$21.47 per hour
...the essential functions.) 2nd Shift - Monday - Thursday; 4:30pm-3:00am - Pay starting at $21.47 per hour ~$1,000 Sign - On Bonus... ...of 180 days of employment ~ Weekly Production Bonuses Level 1 Operator: • Identify safety violations or potential hazards...
Level 3
Hourly pay
Relocation package
Afternoon shift
Fenner, Inc.
Lancaster, PA
2 days ago
Mobile HVAC Technician
...and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact... ...endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate...
Daily paid
Apprenticeship
Shift work
JLL
Lancaster, PA
2 days ago
File & Operations Support Specialist
...clients to create a roadmap for their success. We are committed to empowering and supporting clients by delivering five-star service and results-focused advice. The File Specialist plays a vital role in supporting the day-to-day operations of the firm by managing...
Work at office
Home office
Saxton & Stump LLC
Lancaster, PA
9 days ago
Mobile Diesel Technician Heavy Equipment / Class 8 Fleet
$30 - $40 per hour
...Role OTC Fleet Services is hiring a Mobile Diesel Technician to support our growing fleet customer base across Lancaster, York, and... ...Looking For Strong diagnostic ability (this is not an entry-level role) Strong electrical troubleshooting skills (REQUIRED) Ability...
Day shift
Afternoon shift
OTC Fleet Services
Lancaster, PA
a month ago
Support Associate - Chico's
...Position Objective The Support Associate is responsible for supporting a customer and product‑focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...
Local area
Flexible hours
Shift work
Night shift
Chico's
Leacock, PA
3 days ago
HVAC Field Service Technician II
$40 - $48 per hour
...growing HVAC and Refrigeration Equipment Manufacturing company supporting hyperscale data center infrastructure across the United States.... ...potential can advance to Senior Field Service Technician (Level 3) roles. Required Qualifications ~3+ years' experience working...
Level 3
Hourly pay
Daily paid
Apprenticeship
Local area
F6 Data Solutions
Lancaster, PA
22 days ago
PRN Behavioral Health Support Specialist
...Job Description Job Description This is a per diem (PRN) Behavioral Health Support Specialist position for Pennsylvania, meaning shifts are offered on an as-needed basis. This role is ideal for individuals looking to pick up extra income or flexible work alongside...
Daily paid
Extra income
Relief
Flexible hours
Shift work
Afternoon shift
Keystone Retreat Behavioral Health
Ephrata, PA
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Specialist Level 3 (MSP). Be the first to apply!