Senior Remote Support Engineer - AI-Driven Case Management
ManpowerGroup Global, Inc.
A leading organization in the technology support sector is seeking a Support Engineer 5 to manage technical support cases. This role offers the chance to work remotely within the US, requiring strong communication and problem-solving abilities. Candidates should have 7-10 years of technical support experience and an Associate's degree or equivalent training. The position focuses on managing high-risk support cases and improving support processes. Competitive pay and various benefits are provided. #J-18808-Ljbffr
- ...built for the Agentic AI Era. We are the... .... Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries... ...69M to date. As a Senior Customer Support... ...hard problems, is driven to help, and sees... ...with vulnerability management in containerised...Remote workSeniorWorldwide
$100k - $150k
...the retail media space with AI‑driven ad tech infrastructure... ...party data. Job Overview The Support team monitors the ticket... ...current configuration, and user management. Location Remote – United States.... ...incidents, and bugs to Kevel’s Engineering team. Help improve service...Remote workSeniorWork at officeWork from homeHome officeFlexible hours- ...future. We are a remote-first company with a... ...and Storage. As a Senior Technical Support Engineer, you will be the operational... ...dig into logs, use AI code tools, write... ...Tier 1 ticket flow - managing tickets routed from the... ...working in a CLI-driven environment and reading...Remote workSenior
$84.2k - $125.8k
...Senior Technical Support Engineer, (Pacific Time Zone) Job Category: Client Support Location: US - Arizona - Remote Meet Our Team: We are the face of Pega... ...Java/J2EE and database-driven enterprise applications... ...Interest in and exposure to AI-enabled technologies...Remote workSeniorCasual workWorldwideFlexible hours$104.7k - $178k
...permissions under management, global... ...together Veza's AI-native Access Graph... ...agents. ( For engineers joining Veza today... ...and mission-driven focus of a security... ...technical support engineer to provide... ...Daily case management and... ...personas (flexible, remote, or required in...Remote workSeniorWork at officeFlexible hours$100k - $150k
...with its cutting‑edge, AI‑driven ad tech infrastructure... .... JOB OVERVIEW The Support team is responsible for... ...troubleshooting, escalation management and resolution of... ...managing users. LOCATION Remote - United States. This... ...and bugs to Kevel’s Engineering team Help improve service...Remote workSeniorWork at officeWork from homeHome officeFlexible hours$17.45 - $27.31 per hour
...Senior Technical Support Engineer Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential... ...transparent culture with remote and hybrid work options,...Remote workSeniorWork experience placementCurrently hiringLocal areaWorldwideFlexible hours$500 per month
...Tokyo (Remote) About ClickHouse Recognized... ..., and AI workloads. The company... ...provide in‑person support to customers in... ...Services team, Engineering, and Product Management to help define functionality... ...") on technical cases that are opened... ...the planet Self‑driven, curious, and...Remote workSeniorWork at officeLocal areaHome officeFlexible hours- ...As the leader in AI code review and verification... ...As a Principal Support Engineer, you are a master... ...: You will manage the full lifecycle... ...You'll serve as a senior point of contact... ...providing on-site and remote support, including... ...and Self-Driven: A self-starter who...Remote workSeniorWork at officeFlexible hours
- ...heavily in advanced AI capabilities-... ...: Celonis Support Services team... .... Our support engineers are familiar with... ...Execution Management System products... ...technical support (remote) of our global... ...environments Have senior customer... ...the future of AI-driven business...Remote workSeniorFull timeWork at officeLocal areaImmediate startWorldwideFlexible hours
- ...industry’s only AI-enabled MES platform... ...and experienced engineer ready to... ...inclusive and mission‑driven culture. If you... ...is a fully remote position for EU‑... ...About the role As a Senior MES Implementation & Support Engineer , you will... ..., Jira Service Management). Familiarity...Remote workSeniorFlexible hours
$100k - $150k
...is the GPU cloud engineered for AI. We provide cost-... ...capabilities and directly supports strategic... ..., including cost management, rapid innovation... ...in a results driven environment. You’... ...relationships with senior stakeholders across... ...our thriving remote‑first team. Geography...Remote workSeniorFlexible hours- ...Location: Fully Remote (ideally in the Americas)... ...a fast-growing, tech-driven platform providing liquidity... ...looking for a smart, AI‑native Support Engineer who operates at the... ...) Use Jira Service Management and Jira Software to... ..., or edge cases from client reports Use...Remote workContract work
- ...started Handshake AI and built the fastest... ...together with engineers, scientists, operators... ...’re looking for a Senior IT Support Analyst who... ...mindset. Support remote and hybrid employees... ...where possible. Manage identity and access... ...and documentation‑driven. Bias toward action...Remote workSeniorFull timeWork at officeLocal areaFlexible hours
$106.61k - $284.28k
...Fortune 7 CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization's... ...the CVS Digital team. The Senior Manager is responsible for... ...empathy, and data-driven decision-making to optimize... ...tools (ticketing systems, AI/automation, knowledge bases...Remote workSeniorHourly payFull timeTemporary workWork experience placementLocal area- ...As the leader in AI code review and verification... ...As a Principal Support Engineer, you are a master... ...Will Do Daily Manage the full lifecycle... .... Serve as a senior point of contact for... ...Provide on‑site and remote support, including... ...and self‑driven: a self‑starter who...Remote workSeniorWork at officeWorldwideFlexible hours
- ...boutique growth marketing agency is seeking a Senior SEO Strategist dedicated to driving... ...campaigns for B2B and SaaS brands. This remote-first role invites candidates with over 5... ...years of SEO experience and proficiency in AI-driven strategies. Responsibilities include SEO...Remote jobSeniorWork from home
- ...n8n GmbH is looking for Support Engineers in California to provide top-notch technical support for their innovative workflow orchestration... ...JavaScript, and Docker. The position includes competitive compensation, remote working options, and extensive benefits. J-18808-Ljbffr...Remote workSenior
$100k - $150k
...A cutting-edge ad tech firm is seeking a Technical Support Specialist to provide assistance to customers regarding ad decisioning, pacing... ...targeting, and other related inquiries. The position is fully remote, allowing candidates across the United States to apply. The...Remote workSeniorFlexible hours- ...A dynamic technology firm is seeking a Senior ABM Manager to design and execute AI-driven marketing programs targeted at key accounts. This role focuses on... ...analytical skills, and excel in a high-growth environment. The role is fully remote within the U.S. #J-18808-Ljbffr...Remote workSenior
- ...cloud infrastructure provider is seeking a Customer Support Engineer to resolve technical issues that arise for their... .... This role involves troubleshooting complex cases, developing internal tools, and working with a remote team. Ideal candidates will have hands-on...Remote workSenior
- ...technology company is seeking a Senior Full Stack Engineer to lead the development of AI-enhanced products. This role involves... ...and a background in AI-driven solutions. Flexibility in work location... ...competitive compensation and a supportive work environment. #J-18808-...Remote workSenior
$155.29k - $287.57k
...executive-level relationships, and driving demand for innovative AI-driven solutions. The ideal candidate will have over 15 years of sales... ...record of success within Fortune 1000 clients. This is a remote position with a competitive salary range between $155,290 and $...Remote workSenior- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...Remote workSenior
- ...Foot Locker, Inc. is looking for a Senior Director, Enterprise Architecture to lead the development of AI-driven solutions and architectural practices. This fully remote role emphasizes hands-on execution and collaboration with engineering teams. The ideal candidate has...Remote workSenior
- A tech-driven company is seeking a Senior Software Engineer to build large-scale backend systems that support AI-driven services in the restaurant and hospitality industry. This fully remote position requires over 5 years of experience, strong skills in scalable system...Remote workSenior
- ...A tech-driven company in the US is seeking a Senior Product Manager to own the product vision and roadmap. You will lead a distributed team and engage with... ...management, a technical background, and a passion for AI. This remote role is open to residents of Massachusetts, New...Remote workSenior
- ...implementation, customer success, and support. This role focuses on... ...clients, emphasizing data-driven decision-making and team development... ...position offers a flexible remote-first work culture,... ...experience and a track record of successful team management. J-18808-Ljbffr...Remote workSeniorFlexible hours
- A leading AI research company based in San Francisco is seeking a skilled software engineer with over 5 years of experience, including 2 years at a top-tier product company... ...evaluating AI-generated code, collaborating on AI-driven solutions, and designing verification...Remote workSeniorFor contractorsFlexible hours
- ...A leading financial technology company is seeking a Senior Manager, Product Manager for its remote team in Frankfort, Kentucky. This role requires a strong data-driven approach and a mindset focused on emerging technologies. Candidates should have at least 5 years of experience...Remote workSenior
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