Front Desk Representative (GSA)

Join a team that’s been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won’t just care for patients, you’ll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home. What You’ll Do Update patient financial data and verify/document benefits with proof of coverage. Enter visit charges to the correct payer source and collect applicable payments. Assist uninsured individuals and low-income families in obtaining government health insurance. Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment. What We’re Looking For Required: CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed. Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges HS Diploma/GED Preferred: Associate degree in a related field Three (3) years’ medical, dental, or behavioral health experience Why Join CommWell Health? Impact: Be part of a team that delivers life-changing care to underserved populations. Balance: Enjoy a supportive, flexible environment that values your well-being. Growth : Access continuous learning, advancement pathways, and leadership development. Recognition: Your voice matters. At CommWell Health, every team member “colleague” is seen, heard, and valued. We Take Care of Our Team Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs 401(k) with Matching – Invest in your future with confidence Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness Career Growth – On-the-job training, certification support, and advancement opportunities A Team That Cares for You At CommWell, our teams are more than colleagues, we are a tight‑kn it, mission-driven family. You’ll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, “The Value of Valuing” by recognizing each person’s worth, perspective, and contributions. Equal Opportunity Employer CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Join Us? If you’re a compassionate person ready to be part of something bigger, we’d love to meet you. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr