vIOP Clinical Quality Supervisor

About Lyra

Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.

About the Role 

Lyra is looking for an experienced mental health clinical leader with a passion for clinical quality and management. The ideal candidate brings demonstrated enthusiasm and experience in clinical quality assurance, consultation regarding EBTs, a deep commitment to culturally responsive care, and experience in administrative and clinical management of mental health providers. 

For this full-time role, the primary responsibility will be to provide management oversight and clinical consultation to therapists practicing CBT and other evidence-based practices through our innovative video therapy platform. This includes reviewing and providing feedback on clinical quality metrics and consulting on clinical cases. You will also assist with key quality improvement initiatives including specialty consultations, provider training, and quality assurance reviews. 

This position is fully remote and reports to a Senior Clinical Quality Manager.

Responsibilities

● Provide clinical quality oversight and administrative supervision of up to 50 therapists in clinical practice 

● Provide ongoing mentoring and consultation to therapists 

● Provide ongoing feedback regarding therapists’ performance including clinical quality, productivity, adherence to the Lyra Care model, client feedback, and interpersonal effectiveness 

● Ensure care provided across their team is goal-focused, evidence-based, culturally responsive, and outcomes-driven 

● Lead ongoing clinical 1:1’s and group consultations with assigned therapists and specialty consultation groups 

● Maintain a small personal caseload of clients 

● Other duties as assigned

Qualifications

● PhD or PsyD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited graduate program 

● Current unrestricted license to practice within the United States 

● 5+ years postgraduate clinical experience 

● 1 year of tenure at Lyra

● Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ACT, ERP, etc.)

● Experienced in brief, goal-focused psychotherapy using measurement based care 

● 2+ years of experience in clinical supervision/training of evidence based therapies 

● Prior administrative management experience is a plus 

● Grounded in cultural humility with a commitment to culturally responsive care

● Comfort with technology and working within a fast-moving environment 

● Excellent interpersonal skills (listening and communicating)

● Passion for transforming mental health through technology with a human touch

$126,000 - $140,000 a year

The anticipated annual base salary range for this full-time Clinical Quality Supervisor position is $126,000 - $140,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: 

-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) 

-Lyra for Lyrians; coaching and therapy services 

-Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave 

-401K retirement benefits with employer match

-Monthly tech stipend 

-We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! 

We can’t wait to meet you.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact View email address on jobs.lever.co.

For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.