Director of Operations

Director of OperationsLocation: St. Louis, MO 63118 Department: School Operations Reports To: Chief Operations Officer Supervises: Office Administrators, School NursePosition SummaryThe Director of Operations owns the daily operating system of the Kairos campus — the conditions that make instruction possible. This includes arrival and dismissal, food service, facilities, safety and security, transportation, and campus events. This is not solely a logistics role. The Director of Operations owns performance goals with real analytical weight — enrollment verification, average daily attendance, and meal participation — and is accountable for moving those numbers, not just executing the processes underneath them. The right candidate is someone who can run a flawless dismissal and also build the analysis that explains why attendance dropped in Cycle 3. The Director of Operations supervises the campus operations team and serves as the primary operational point of contact for staff, families, and vendors.Performance GoalsEnrollment: 100% Enrolled by First Day of SchoolAttendance: 90/90 Average Daily AttendanceMeal Participation: 70% Meal ParticipationStaff Satisfaction: 85% on the Cyclical School Operations Staff SurveySafety Compliance: 100% of State (DESE) and Network (MCPSC) Requirements MetCore ResponsibilitiesDaily Campus OperationsArrival and dismissal, including carline logistics and reportingFront desk operations (oversight; receptionist owns execution)Package delivery, parking passes, key managementWalkie-talkie and radio logisticsTeacher supply requestsFurniture repair and relocationFood ServicesCafeteria POS and food service operationsLunch service and lunch logisticsFRPL tracking and lunch application completionMeal participation monitoring and interventionSafety, Security, and RiskSafety drills: fire, lockdown, severe weatherStaff training on safety protocolsSecurity cameras, security footage requests, and alarm systemsCampus security operationsGo-bag complianceSafety and risk management (with COO)FacilitiesFacilities cleanliness and building appearance standardsJanitorial requests and vendor managementPest control (CPH)CPH liaisonConstruction planning and monitoring (with COO)TransportationDaily transportation operations and vendor relationshipsRoute issues, delays, and family communicationEvents and CalendarCampus event planning: logistics and supportOn-campus events and field trip planningSchool calendar management for approved eventsCyclical OperationsBeginning-of-year operationsSummer operationsScholar payments and money collectionTeam LeadershipDirect supervision of office administrators and the school nurse, including coaching, performance management, scheduling, and time-off approvalDevelopment of the operations team against role-specific growth goalsCoverage planning for absences across the operations teamQualifications Required3+ years of operations experience, ideally in a school, nonprofit, or other mission-driven settingDemonstrated experience supervising staff, including coaching and performance managementComfort with data systems and the ability to build and interpret operational reportingTrack record of managing competing daily demands without dropping recurring commitmentsEligible to work for any employer in the United StatesPreferredExperience managing external vendors and contractsFamiliarity with PowerSchool or comparable SIS platformsCompetenciesSystems thinking — builds repeatable processes rather than solving the same problem twiceAnalytical judgment — can look at attendance or participation data and form a defensible hypothesis about what's driving itSteadiness under pressure — operates well when the day goes sideways, which it willDirect communication — raises problems early, including with supervisorsWork Schedule & EnvironmentMonday – FridayAvailability to be on campus during arrival and dismissal windowsSome weekends requiredOn-site role at Kairos Academies in St. Louis, MO.Compensation & BenefitsSalary: starts at $70,000 per yearHealth, dental, and vision insurancePaid time off & wellness reimbursementComprehensive Coaching and Growth OpportunitiesAbout Kairos AcademiesKairos Academies is a forward-thinking public charter school network in St. Louis reimagining education for the 21st century. Our mission is to cultivate an integrated community of self-directed learners, leaders, and citizens. Recognized nationally for innovation and excellence, Kairos replaces traditional lectures with personalized, project-based learning and emphasizes executive-function coaching to help students take ownership of their education and lives.