Sr. Project Manager - NA Customer Excellence

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e‑commerce platforms. Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid‑range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of. The Sr. Project Manager works closely with Leadership to develop strategic programs to support NACE and EssilorLuxottica transformation and growth. Directly responsible for facilitating applicable NACE leadership and PMO meetings as well as participating in the launch and evaluation process for programs in key initiatives. Partners closely with cross functional roles and corporate leadership to provide consultation, ensure progression and excellence regarding initiatives in the PMO. The Sr. Project Manager also has reasonable oversight of specific initiatives to ensure the balance between project ownership and PMO administration. MAJOR DUTIES AND RESPONSIBILITIES Works with business leaders, regional and corporate, to establish strategic plans and goals for each project and assuring all the initiatives are aligned with strategic development of business unit. Provides the infrastructure for effective, efficient project management for priority projects. Participates in and supports regular executive updates and annual planning. Establishes objectives, assigns tasks, generates and manages budget and resources and aligns on timelines for achieving intermediate and overall goals. Utilizes resources effectively and ensures the project(s) stay aligned to financial expectations. Ensures that project deliverables match the appropriate quality standards and business objectives. Builds relationships to enable sharing of insights about projects and workstreams so that the project portfolio can be managed effectively. Ensures that all stakeholders are kept informed and engaged throughout the project(s). Ensures the appropriate projects have a monitoring period and the appropriate hand‑off to operational areas. Uses data analytics to prioritize opportunities and quantify impact. Prioritizes enhancements, quantifies justification and builds business cases (as needed). Cascades project management best practices throughout the NACE organization. Captures and communicates learnings to NACE leaders. BASIC QUALIFICATIONS 8+ years of experience in a cross‑functional global environment (with experience in running successful projects). Ability to demonstrate leadership and vision in determining and driving strategy decisions Successful history of preparing and presenting executive level presentations Ability to lead upward, to influence decision‑making and to grasp new concepts quickly As a professional working with cross‑functional teams, the individual needs strong negotiation, conflict management and resolution skills. Requires strong leadership skills to coordinate and motivate the project teams. High‑level of organization, communication and facilitation skills; demonstrated credibility with executive management Is comfortable working across all levels of the company, on high profile project with senior stakeholders Ability to multi‑task in a fast‑paced, flexible and dynamic environment PREFERRED QUALIFICATIONS PMP Certification MBA/Master’s Degree This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or View email address on click.appcast.io . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr