Technical Product Manager - Payments

Role Description

We are seeking a highly hands-on and technical Product Manager to lead the building and scaling of our next-generation payments platform, the infrastructure that moves money from the moment a customer funds a payment to the moment it settles with our banking partners. This role requires a unique blend of deep technical depth, platform-level strategic thinking, and a resourceful, bias-for-action mindset to build the payments platform that powers the multiple Félix products requiring money movement, while improving conversion, authorization rates, and unit economics.

You will own our payment orchestration layer and the ecosystem around it:

• Multiple payment processors
• Banking and settlement partners
• Tokenization
• Reconciliation

You will be a doer, not just a delegator, working closely with engineering to build sophisticated real-time systems while owning critical business metrics like authorization rate, processing cost, and GMV. This is a role for a builder who thrives on extreme ownership in a high-growth, ambiguous environment.

Responsibilities

• Define & Execute Payments Product Strategy: Work with Product and Engineering leadership to develop and own the payments roadmap, focused on unifying our processors, banking partners, and payment methods into a single, scalable orchestration platform for pay-ins, routing, and settlement.
• Own the Payment Orchestrator: Drive the evolution of our in-house orchestrator and its rules engine: intelligent routing across processors, and fallback and resilience logic.
• Hands-On Data Analysis & Experimentation: Own payment metrics and have a hands-on relationship with the data. Navigate complex dashboards and run simple to medium-complexity SQL queries to validate hypotheses.
• Expand Payment Methods & Rails: Partner directly with engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, and additional processors and settlement banks.
• Cross-Functional Collaboration: Work closely with Engineering, Finance (reconciliation, treasury, revenue recognition), and Operations (payment ops, disputes) to develop scalable solutions.
• Fraud Coordination: Partner with Fraud to monitor fraud performance by payment method and supply the data needed for fraud checkpoints.
• Partner & BD Coordination: Partner with Business Development on processor and banking partner negotiations.
• Stakeholder & Partner Management: Communicate payments strategy and impact to executive leadership, and manage relationships with payment processors, acquiring and banking partners, and card networks.

Qualifications

• 5+ years of experience in product management, with a focus on payments, ideally in a fast-paced startup or growth environment.
• Proven technical fluency & resourcefulness.
• Deep understanding of the payments ecosystem.
• Experience owning payment performance metrics.
• Experience working with payment processors and orchestration.
• Strong ownership and a bias towards action.
• Strong stakeholder management and communication skills.
• Passion for fintech and digital finance innovation.

Requirements

• Ability to work with engineering teams on API-based payments solutions.
• Demonstrated ability to run simple SQL queries.
• Clear understanding of data pipelines and system resilience.
• Familiarity with alternative rails (ACH, BNPL, wallets, stablecoins) is a strong plus.

Benefits

• Base (Flexible depending on expectations/interview performance):
• SF/NYC: $152,000 - $193,000
• Miami: $123,000 - $160,000
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• 401(k)
• Remote work environment, with offices in Miami and México City
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Company Description

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.