Community, Resident Engagement Coordinator Special Pop and Seniors

Job Description

Job Description

Communities Together Inc is a nonprofit organization that provides community and

resident engagement programs, activities, services, and resources to residents of low-

and moderate-income communities (aka affordable housing). We support residents in

achieving self-reliance and improving their community. To that end, we coordinate

programs that build residents’ financial health, health and wellness, community

collaboration, youth development, and educational and career development. We serve

more than 8,980 residents in 31 communities across Maryland, the District of

Columbia, and northern Virginia.

We are well-funded, innovative, and growing. Opportunities to rise within the

organization will accompany our steady, significant growth. We work hard, deliver

excellent service, and have fun as a team. We have built a culture of honesty, strong

communication, good humor, support, and trust. In the past nine months, our current

team members have said, “I will retire with Communities Together,” and “This is the

best group I’ve ever worked for,” and “I feel so lucky to have found this team,” and “I

want to work my way up to become the leader,” and other similar expressions of

satisfaction. Before we hire new team members, we first promote a discussion in

which all current team members can have a full, eyes-wide-open and honest

conversation with the candidate.

Communities Together Inc has been designated a Certified Organization for

Residential Engagement Services (CORES) by SAHF (Stewards for Affordable

Housing for the Future) – confirmation that we follow “best practices.” The Affordable

Housing Conference of Montgomery County named Communities Together the winner

of its 2024 Paul Sarbanes Excellence in Community Service Award. We have also

received a Certificate of Special Congressional Recognition for our “passionate

dedication to strengthening the vibrant communities living in affordable housing across

the DMV through innovative and accessible services.”

The Community and Resident Engagement Coordinator supports affordable housing

communities in Baltimore, Maryland. People with disabilities live in about 80% of the

homes in the community. Nearly 50% are seniors. The Coordinator helps integrate

residents with disabilities of all types into the community. At the other community, all

residents are seniors. The Coordinator provides and coordinates community

engagement activities, services, and resources to all residents of the community. This

is a full-time position, and the Coordinator is responsible for supporting one community

at the rate of 35 hours per week and works on-site in that community 4 days a week.

(The Coordinator may work remotely from home for one day a week. The remaining 5

hours a week are devoted to team meetings, trainings, research, outreach, and other

tasks designed to help the entire organization.)

The goals of the position include, but are not limited to, increased resident

opportunities and self-reliance, strong resident voices and relationships, and

community cohesion. Teamwork, working with community partners, programmatic

planning, activity coordination, evaluation, and reporting are critical to this position.

Responsibilities include team collaboration and partnership; program planning,

coordination, and implementation; program evaluation; fundraising; and support for

residents to meet their personal and community goals.

Beyond residents, the Coordinator works with community managers, external

providers and partners, case managers, team members, and owners to ensure that all

residents are integrating into the larger community, participating in activities, and

accessing resources necessary to live independently and sustainably.

The Coordinator works full-time and divides their time between on-site activities at the

two communities and a few hours per week at home.

ESSENTIAL DUTIES

● Work with residents and site management team to develop and implement

resident engagement programs and services to meet community demand.

● Develop programs that are inclusive of all residents – mainstreaming

individuals with disabilities.

● Engage in community outreach activities for programs and services.

● Assist residents with personal and career development.

● Work with partners, case managers, providers, and residents who

are disabled to assist them in integrating within the residential and

local community.

● Track effectiveness and quality of community and resident engagement

programs, services, and resources.

● Develop newsletters for outreach and support; share updates on social

media and ensure that communication is adapted to provide information to

those with needs relating to disabilities.

● Provide community referrals for social services, community services, rental

assistance, enrichment, recreational, and leisure activities.

● Identify, establish, and implement processes to provide the efficient

management of programs, goods, and services.

● Identify funding and grant sources and opportunities; write proposals; solicit

donations.

● Maintain program documentation on activities for evaluation and

reporting obligations, producing regular reports as required.

● Uphold ethical standards and Communities Together policies.

● Abide by the Mission and Values of Communities Together.

● Conduct other duties as assigned by their supervisor.

Required: Valid drivers license and acceptable driving record.

Requirements:

● Bachelor’s degree in social science, psychology, social work, counseling,

education or human services related fields, the humanities, communications, or

other liberal arts, or related fields. Work experience may replace a social

science major.

● Work experience may replace a bachelor’s degree if it is accompanied by

certificates, certifications, or related licensing demonstrating educational

achievement in special populations, people with disabilities, and/or people with

substance abuse and/or mental health issues.

● Knowledge of social and educational services available for referral to providers,

partners, and case managers for residents with disabilities. This is not a clinical

position.

● At least one full year’s experience working with individuals with disabilities is

required.

● At least one year’s experience working with seniors is required.

● One year of experience in residential or community engagement, social work,

community organizing, human services, or education, or a related field is

mandatory.

● Excellent communication skills: ability to write reports, professional

correspondence, and procedures required. Ability to present information and

respond to questions required.

● Excellent team, leadership, and organizational skills; ability to identify, rank, and

organize actions toward a goal. Willingness and ability to work collegially.

● Effective communication skills – verbal, written, presentational – with audiences

diverse in age, race, ethnicity, religion, and gender.

● Skilled in MS Office and common platforms and applications.

● Cultural competence – with an understanding of the roles and effects of

race, culture, poverty, and education.

● Full vaccination against Covid-19 and other communicable diseases for

which vaccines are widely available (e.g., polio, measles).

● A passion for social justice, human development, inclusion, and equity.

Preferences

● Experience working or living in a low-income community is highly desirable.

● Knowledge of Baltimore governmental and community programs would be

desirable.

● Expertise and experience as a mental health provider, coordinator, or manager

would be valued (Social Worker, Professional Counselor, Mental Health Professional).

WORK ENVIRONMENT:

The Coordinator works full-time. That includes working on-site nearly full-time at

one affordable housing community. With the approval of the supervisor, the Coordinator

may also work remotely several hours a week. The Coordinator is expected to attend

Communities Together weekly team meetings virtually, biweekly training sessions

virtually, and occasionally in person at our offices in Silver Spring and Bethesda,

Maryland and occasionally at other communities we serve.

● Communities Together abides by the strictest Federal, State, and local health

restrictions to combat the Covid-19 pandemic and requires proof of vaccination

for employees working with residents.

● The essential duties of this position require that the Coordinator be able to lift

objects of up to thirty pounds, including unwieldy objects such as boxes and bins.

The Coordinator must be able to carry objects for distances of at least one city

block. The coordinator must be able to operate a laptop and phone. The

Coordinator must own and be able to drive a car, SUV, van, or pickup truck.

● Communities Together has a diverse Board of Directors, and our staff team is

likewise descended from Africa, Asia, Latin America, Europe, and the Caribbean.

Compensation Benefits: The starting pay range for this position will be $58,550 to

$62,950. The initial salary will be commensurate with applicable experience and

expertise. Communities Together Inc offers a competitive benefits package including a

health insurance reimbursement, a retirement plan matching contribution of up to 3

percent, all 11 Federal holidays, 15 days of paid time off (PTO) for new employees,

flexible leave (aka “flex time”) for employees who have worked more than normal

fulltime hours over the course of a week, extensive training, and a supportive and fun-

loving team culture.

Communities Together Inc is headquartered in Bethesda, Maryland with offices in

Silver Spring, Maryland. It is entirely independent from all other organizations and has

no relationship with other organizations called “Communities Together” or other

organizations with the initials “CTI”. For further information, please see our website at

CommTogether.org.

Communities Together Inc is an EEO (equal employment opportunity) employer. Our

Board of Directors is diverse, and our team members are diverse in race, ethnicity,

age, gender, religion, national origin, and other facets of humanity. Inclusion, equity,

and diversity are important principles in decisions and actions we take at all levels in

the organization.

CTI is a nonprofit organization that provides residential engagement and community building programs to low- and moderate-income communities – also known as Affordable Housing. CTI serves more than 7,000 residents in 21 communities in DC, MD, and VA, fostering self-reliance among the community members. We are well-funded, innovative, and growing. Our core program aids residents as they build community with their neighbors.

Company Description

CTI is a nonprofit organization that provides residential engagement and community building programs to low- and moderate-income communities – also known as Affordable Housing. CTI serves more than 7,000 residents in 21 communities in DC, MD, and VA, fostering self-reliance among the community members. We are well-funded, innovative, and growing. Our core program aids residents as they build community with their neighbors.