Sr. IT Service Management (ITSM) Project Manager - PMP and CSM Certified, Azure DevOps Required ----- HYbrid role ----- Locals ONLY

"Work sponsorship is not available for this position. Applicants must be a United States citizen, Green card holder or EAD Green Cards at the direction of our client".

Reach Shaily Sharma || View phone number on click.appcast.io

shaily(at)zilliontechnologies(dot)com

Sr. ITSM Project Manager - PMP and CSM Certified, Azure DevOps Required

Location - Hybrid role - Vienna, VA

Duration : Long term ongoing with no end date

Compensation*

Pay rate : $75 to $90/hr

*This is the targeted compensation range for this role per hour. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k)

Description:

Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Qualifications

• Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
• Essential - ServiceNow experience
• Essential - Azure DevOps (ADO) experience
• Essential - 2-5 years of project and program management experience
• Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
• Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
• Significant experience in leading, training, guiding and mentoring others
• Extensive experience in working with leadership and management in diverse and complex operational environments
• Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
• Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
• Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
• Expert planning, organizational and problem-solving skills
• Expert skill identifying and analyzing business requirements and recommending solutions
• Expert innovative thinking skills to solve problems and facilitate decision-making
• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
• Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
• Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // View phone number on click.appcast.io

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

View phone number on click.appcast.io

Email: shaily(at)zilliontechnologies(dot)com // View phone number on click.appcast.io

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."