Clinical Associate

Insight Hospital and Medical Center Chicago

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!

Position Overview

The Clinical Associate is a vital member of our healthcare team, performing a wide range of clinical and administrative tasks to support patient care and departmental efficiency. This role requires a balance of clinical skills, administrative acumen, and a strong commitment to patient service. The Clinical Associate works under the supervision of physicians/providers, assisting in various clinical procedures and ensuring a smooth operational flow within the department. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Key Responsibilities

• Coordinate daily patient calls, including pre/post procedure communications, transportation arrangements, and ensuring patient readiness and arrival.
• Manage and update schedules, including the coordination of procedures and transportation logistics.
• Facilitate communication and documentation flow, including faxing schedules, managing cancellations, and maintaining medical records.
• Assist in clinical procedures, including room preparation, patient preparation, and post-procedure care.
• Oversee laboratory operations, including specimen collection, lab orders, and processing.
• Maintain inventory levels of medical supplies and medications, ensuring all items are up-to-date and in compliance with health regulations.
• Provide instructional support to medical and X-ray students, promoting an educational environment.
• Participate in the intervention of radiology procedures, including patient preparation, assistance during procedures, and post-procedure care.
• Support imaging services, including MRI and X-ray, ensuring all equipment is operational and assisting as needed.
• Engage in quality improvement activities and continuing education to enhance professional growth and departmental service delivery.

Requirements

• High school diploma or equivalent; graduate of an accredited Medical Assistant program preferred.
• Certification by the AAMA, CPR certification, and adherence to confidentiality requirements.
• Experience in an ambulatory setting and with electronic patient information systems is preferred.
• Bilingual abilities in Spanish, Mandarin, or Cantonese are a plus.
• Excellent customer service, organizational, and communication skills.
• Proficiency in Microsoft Windows environment, including Word and Excel.
• Ability to multitask, prioritize effectively, and adapt to changing workflows.
• Commitment to working collaboratively within a multidisciplinary team.

Benefits

• Paid sick time - effective 90 days after employment
• Paid vacation time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!