Floating Teller Supervisor

Job Description

Job Description

Floating Teller SupervisorBased at Main Branch | Supporting Multiple Tennessee Locations Full-Time | On-Site $24.00 - $27.00/hourlyLead. Coach. Travel. Make an Impact.TENCU is looking for an experienced and motivated Floating Teller Supervisor to provide leadership and operational support throughout our Middle Tennessee branch network, with occasional travel to Cookeville and Johnson City, TN. If you enjoy variety in your workday, thrive in a leadership role, and are passionate about creating exceptional member experiences, we'd love to meet you.Why TENCU?At TENCU, we're more than a financial institution. We're a team driven by our core values of Member-Centricity, Integrity, and Innovation. We believe in collaboration, creativity, and having fun while making a meaningful difference in the lives of our members and communities.What You'll DoAs a Floating Teller Supervisor, you'll serve as a trusted operational leader across multiple branch locations by:Supervise, coach, and develop Teller and Service Transaction Specialist teamsSupport daily branch operations, cash controls, security, and compliance standardsPromote exceptional member service and identifying opportunities to meet member financial needsProvide guidance on operational procedures, regulations, and best practicesConduct performance evaluations and support employee development plansAssist with account openings, account maintenance, and other platform servicesMonitor branch performance and helping locations achieve organizational goalsCollaborate with Branch Operations, Marketing, and Risk Management to improve processes and member engagementSupport community outreach efforts and represent TENCU professionally throughout the communities we serveWhat You'll BringStrong knowledge of financial institution operationsLeadership experience with a passion for coaching and team developmentExcellent communication, problem-solving, and decision-making skillsAbility to travel between branch locations as business needs requireStrong organizational skills and attention to detailCommitment to confidentiality, professionalism, and member service excellenceQualificationsRequired:High School Diploma or equivalentSome college coursework in Business or a related field and at least one year of management experience; ORThree years of experience in a bank, credit union, or financial institution, including two years of supervisory or management experienceBenefits You'll LoveWe offer a comprehensive benefits package designed to support you and your family, including employer-paid medical, dental, and vision insurance, 401(k) defined contribution plan with an exceptional 7% employer match, eleven (11) paid holidays, professional development opportunities and supportive employee-focused culture.Physical RequirementsAbility to sit and work at a computer for extended periodsAbility to lift up to 25 poundsValid driver's license and ability to travel between locationsReady to Grow With Us?Join a team that values innovation, service, and community impact while providing opportunities to grow your career throughout Tennessee.TENCU is an Equal Opportunity Employer.*This job opportunity is only open to local candidates in Tennessee*No recruiters please

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