Sr Shipping Coordinator

Job Description

Position Overview

We are seeking an experienced and detail-oriented Senior Shipping Coordinator to join an established global Energy Services and Specialty Chemicals company at its manufacturing facility in West Memphis, AR.

This position plays a key role in coordinating inbound and outbound shipments, managing transportation schedules, maintaining accurate shipping documentation, and ensuring materials move efficiently throughout the facility. The operation handles approximately 300–400 shipments per month, requiring someone who is highly organized, proactive, and comfortable managing multiple priorities.

The ideal candidate brings a strong background in shipping and receiving, logistics coordination, and administrative operations, along with excellent communication and customer service skills. This is primarily an administrative and coordination-focused role that involves frequent interaction with truck drivers, freight carriers, vendors, and internal departments.

Key Responsibilities

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• Coordinate daily inbound and outbound shipments to support production schedules, inventory requirements, and customer delivery commitments.
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• Schedule and manage freight pickups, deliveries, carrier appointments, and dock activities, including LTL and FTL shipments.
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• Communicate regularly with truck drivers, transportation providers, vendors, and internal teams to ensure timely and efficient shipment processing.
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• Prepare, review, and maintain accurate shipping and receiving documentation, including bills of lading (BOLs), packing lists, purchase orders, certificates of analysis (COAs), and other required paperwork.
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• Receive and verify raw materials, packaging supplies, equipment, and other incoming shipments against purchase orders and shipping documents.
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• Enter and maintain shipping, receiving, production, and inventory information within ERP and warehouse management systems.
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• Monitor shipment statuses, track delivery schedules, and proactively address delays, discrepancies, shortages, or damaged materials.
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• Coordinate domestic and international shipments while ensuring compliance with applicable transportation, hazardous materials, and shipping regulations.
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• Work closely with Production, Quality, Procurement, Customer Service, and Warehouse teams to maintain efficient material flow.
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• Support inventory accuracy through cycle counts, inventory reconciliation, and accurate transaction processing.
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• Maintain organized shipping records and documentation to support operational efficiency, traceability, and audit readiness.
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• Assist with training new employees, improving shipping procedures, and identifying opportunities to enhance logistics efficiency.
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• Promote safe shipping and receiving practices and compliance with company policies and regulatory requirements.
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Qualifications

Required Qualifications

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• High school diploma or GED.
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• Previous experience in shipping and receiving, logistics coordination, transportation, warehouse administration, or a related field.
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• Strong organizational skills and exceptional attention to detail, particularly in shipping documentation, scheduling, and data entry.
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• Experience coordinating freight carriers, truck drivers, vendors, and inbound/outbound deliveries.
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• Familiarity with shipping documentation, including bills of lading, packing lists, purchase orders, and receiving records.
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• Proficiency with computer systems, data entry, and shipping, inventory, or warehouse management software.
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• Strong verbal and written communication skills, with a customer service-oriented approach.
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• Ability to multitask, prioritize competing deadlines, and work effectively in a fast-paced manufacturing environment.
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• Valid driver's license.
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Preferred Qualifications

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• 5–10+ years of experience in shipping, receiving, logistics, or supply chain operations, preferably within manufacturing, chemical, or industrial environments.
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• Experience coordinating LTL and FTL shipments.
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• Familiarity with ERP, Transportation Management Systems (TMS), or Warehouse Management Systems (WMS).
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• Experience with international shipping, export documentation, or hazardous materials transportation.
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• Knowledge of DOT, IMDG, IATA, or other applicable transportation regulations.
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• DOT Hazardous Materials, IATA Dangerous Goods, or related transportation certifications.
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• Previous experience assisting with employee training, onboarding, or process improvements.
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International shipping experience and specialized hazardous materials certifications are not required at the time of hire. Training may be provided.

Additional Requirements

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• Ability to support urgent operational or logistical needs outside regular business hours when necessary.
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• Willingness to complete required pre-employment background checks, medical screening, and drug and alcohol testing.
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• Commitment to workplace safety, accuracy, accountability, and continuous improvement.
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