Service Technician

Join LaundryLux Distribution Laundrylux Distribution is the result of a powerful partnership. In 2019, five industry leaders – Automated Laundry Systems (Florida), Cesco (Washington), Texas Coin and Commercial Laundry (Texas), Golden State Laundry Systems (California), and Direct Machinery (New York) – joined forces with Laundrylux to create a comprehensive commercial laundry powerhouse. Service Technician What we are looking for: A Service Technician who Installs, services and repairs commercial laundry equipment including washers, dryers, ironers, and other related machinery in a safe manner and in accordance with established standards and procedures. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux Distribution? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux DIstribution Benefits: We offer a comprehensive benefits package including: Health benefits package including medical, dental & vision plans Life Insurance 401(k) with company matching Paid Time Off Paid Holidays Employee Referral Program Mentorship Program Company Sponsored Training Tuition Reimbursement Back to the role: What you will do: Services, installs, and repairs equipment in businesses in accordance with established standards and procedures. Maintains safety and professionalism at all times. Promotes service, preventative maintenance plans and communicate leads to sales team. Performs routine maintenance and inspections to ensure equipment is operating efficiently and safely. Provides a thorough explanation of equipment, its capabilities and operation to the customer; responds to all questions in a courteous and knowledgeable manner. Diagnose and troubleshoot mechanical and electrical issues in equipment. Accurately completes all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules. Replace or repair defective parts such as belts, valves, motors, and computer boards. Maintains inventory control of assigned equipment to ensure adequate stock levels. Participates in inventory process on a regularly scheduled basis. Maintains control of all assigned company property and ensures that equipment is always maintained in safe operating condition. Safely operates assigned company vehicle and ensures that it is maintained according to manufacturer’s specifications. Exhibits appearance and conduct in accordance with established company standards to present a professional image to customers and the public. Maintain the highest degree of decency, honesty, and integrity as a guest in a customer’s business. Performs other related duties as assigned by management. Supervisory: None What you should have: Commitment to excellence and high standards. Strong understanding of electrical and mechanical systems. Ability to interpret technical manuals, drawings, and schematics. Proficient in using hand and power tools. Troubleshooting and problem solving. Excellent written and oral communication skills: Ability to effectively present information and respond to questions. Ability to effectively communicate with people at all levels and from various backgrounds. Ability to manage priorities and workflow. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to work independently with minimal supervision. Excellent customer service skills. Proven ability to manage multiple projects and meet deadlines. Ability to understand and follow written and verbal instructions. Ability to understand all safety requirements and cautions. Ability to perform the physical labor necessary. Valid Driver’s License Bilingual skills a plus. Professional appearance and demeanor Education and Experience: High school diploma or GED required. Minimum of three (3) years’ experience in the residential/ commercial Laundry Industry a plus. Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. Physical Requirements: Must be able to complete various activities that may require moving items that weigh 75 lbs. Ability to operate equipment, i.e., forklift, pallet jack, lift gate. Travel Required: Frequent travel to customer locations. Overnight travel on occasions. Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.