Customer Training Specialist
Cox Communications
Cox Automotive - USA is seeking a Lead Customer Care Specialist to provide leadership and operational support to a team of Customer Care Specialists. The role combines advanced technical support with continuous improvement responsibilities and acts as the first point of contact for escalations. The position involves coaching, onboarding, and training, with a focus on improving processes and leveraging AI-powered tools to streamline customer interactions. #J-18808-Ljbffr
Vacancy posted 5 days ago
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