Sales Associate

Help customers find the right appliance, close deals, and build real relationships at Red’s Appliance.

At Red’s Appliance , our sales team is a huge part of what makes the business work. This role is about more than just ringing up a sale — it’s about helping customers find the right solution, building trust, following up, and turning one-time buyers into repeat customers.

We sell new, scratch-and-dent, open-box, and certified pre-owned appliances , so every day is different. One customer may need a basic replacement refrigerator for a rental property, while the next is shopping for a full kitchen package. The right salesperson knows how to listen, guide the customer, explain options clearly, and help them feel confident buying from Red’s.

This is a strong opportunity for someone who enjoys working with people, wants to build a career in sales, and is motivated by the chance to grow their income through commission, bonuses, and performance.

Pay & Schedule

Compensation

Entry Level: $37,500–$47,500 base salary

Experienced Sales Professionals: $42,000+ base salary

Plus commission, bonuses, and performance incentives

Paid training provided

Schedule

Full-time, 40 hours per week

Five-day work week

All employees must be available to work weekdays and at least one weekend day each week

Typical shifts may include:

9:00 AM – 5:30 PM

11:00 AM – 7:30 PM

Position Overview

As an Appliance Sales Consultant , you’ll work directly with customers on-site from our Farmingdale showroom , over the phone, and through online leads to help them find the right appliances for their home, rental property, or project. You’ll be responsible for understanding what the customer needs, recommending the right products, preparing quotes and invoices, following up consistently, and closing the sale.

This is an on-site sales position, not an outside sales or remote role. The role is centered around showroom sales, customer follow-up, outbound lead generation, relationship-building, promotion, and social-media-driven lead response from Red’s Appliance.

This role is a mix of retail sales, lead management, promotion, and business development . You’ll spend time working with walk-in customers, following up on open quotes, responding to incoming inquiries, building relationships with contractors, landlords, property managers, and repeat customers, and helping turn digital and social media activity into real sales opportunities.

What You’ll Do

A typical day may include:

Greeting showroom customers and helping them find the right appliance for their needs and budget

Explaining the differences between product options, features, condition, and price points

Preparing quotes, invoices, and sales paperwork

Closing sales and helping customers feel confident in their purchase

Following up on quotes, leads, and past customers to generate additional business

Responding to phone calls, emails, website inquiries, and social media leads

Promoting warranties, accessories, delivery, installation, and protection plans when appropriate

Prospecting new customers through outbound calls and local relationship building

Building relationships with landlords, contractors, builders, property managers, and repeat buyers

Working opportunities generated from promotions, advertising, digital marketing, and social media

Helping turn marketing activity and inbound interest into showroom traffic, appointments, and closed sales

Keeping CRM notes updated and staying organized with open opportunities and customer communication

Key Responsibilities

Assist customers throughout the buying process from first conversation to final sale

Recommend appliances based on customer needs, budget, style preferences, and installation requirements

Educate customers on features, benefits, and value differences between models

Help customers compare new, scratch-and-dent, open-box, and certified pre-owned options

Promote warranties, accessories, installation, financing, and other value-added services when appropriate

Support in-store promotions and help convert showroom traffic into closed sales

Create a customer experience that leads to repeat business and referrals

Lead Management, Social Media & Follow-Up

Respond quickly and professionally to incoming inquiries from phone, website, email, and social media

Follow up on leads, quotes, unsold opportunities, and previous customers

Reconnect with customers who may still be shopping or planning future purchases

Maintain accurate customer records, notes, and follow-up activity in the CRM

Stay organized and consistent with lead management to improve close rate and customer retention

Outbound Lead Generation & Relationship Building

Prospect for new business through outbound calls, networking, and local outreach

Develop relationships with contractors, builders, landlords, property managers, and repeat buyers

Help identify opportunities for package sales, repeat orders, and bulk business

Build and maintain a pipeline of future sales opportunities

Work to generate repeat business, referrals, and long-term customer relationships

What a Strong Appliance Sales Consultant Looks Like

We’re looking for someone who is:

Personable and confident — comfortable talking to customers and guiding the conversation

Motivated by results — enjoys selling, closing, and earning more through performance

Organized and consistent — follows up, keeps notes, and doesn’t let opportunities fall through the cracks

Customer-focused — listens first, asks good questions, and recommends the right solution

Coachable — open to feedback, training, and learning the product

Professional — dependable, well-spoken, and comfortable representing the company

Comfortable on the phone and in person — able to sell in the showroom and through follow-up

Comfortable generating business — not just waiting for walk-ins, but actively following up, prospecting, and creating opportunities

Good at relationship-building — able to connect with retail customers as well as contractors, landlords, and repeat buyers

Comfortable working leads from phone, website, and social media channels

Goal-oriented — wants to improve, grow, and build a real career in sales

Bilingual (English/Spanish) is a major plus

Requirements

Preferred Experience

Appliance, furniture, retail, automotive, or mobile phone sales experience

Cold calling, lead generation, or business development experience

Experience working with a CRM or customer follow-up system

Bilingual English/Spanish is a plus

Basic Qualifications

Positive attitude and strong work ethic

Strong communication and customer service skills

Comfortable interacting with customers in person, by phone, and through digital leads

Basic computer proficiency

Self-motivated, coachable, and goal-oriented

Professional appearance and demeanor

Ability to work weekends as part of a retail schedule

This Role Is a Great Fit For

Recent college graduates looking to start a career in sales

Students or graduates in Business, Marketing, Communications, or Sales

Retail professionals looking for more income potential and room to grow

People who enjoy helping customers, building relationships, and working toward goals

Motivated individuals who want to be part of a growing Long Island business

Why This Role Matters

Sales is one of the biggest drivers of growth at Red’s. A great salesperson doesn’t just sell one appliance — they build trust, create repeat business, bring in referrals, and help customers think of Red’s first the next time they need something.

This role matters because the person in it helps shape the customer’s entire experience with the company, from the first conversation to the final sale.

Why Work at Red’s Appliance

Competitive base salary plus uncapped commission opportunities

Paid training and ongoing support

Family-owned, team-oriented environment

Opportunity to learn sales, negotiation, follow-up, promotion, and business development

Advancement opportunities with a growing Long Island company

A chance to build a long-term career, not just work another retail job

Top performers have the opportunity to significantly increase their earnings through commission, bonuses, and advancement opportunities.