Apparel Department Manager
Ace Hardware
Apparel
Manager Job Duties
The Apparel
Department Manager’s primary responsibility is to oversee the growth and daily operations of the apparel department, ensure the highest standards of customer service, and properly manage associates within the department.
· Assistant Store Manger duties as listed in job description
· Training of department staff
· RIS reports/ Viewers/ Misc reports as needed
· Create signage as needed for sales floor
· Run suggested orders weekly and place orders as needed
· Place seasonal orders as needed (Carhartt, Under Armour, etc.)
· Product maintenance in Epicor: price changes, enter new items, discontinue items as needed
· Inventory maintenance: Annually at a minimum- to be completed before holiday season. Spot-checks to be done on a regular basis
· Communicate with Apparel staff: check-ins at start and end of shifts, provide daily checklists for staff, special projects, daily/ nightly to-do lists. Resolve staff issues and scheduling issues within department.
· Plan seasonal merchandising of department
· Responsible for general upkeep and cleanliness of department
· Make sure all product styles/ colors/ sizes are represented on sale floor
· Approval of staff time off requests and time card issues
· Make sure employees follow policies & procedures. Reprimand appropriately as needed
· Coordinate sales: make employees aware, change pricing in Epicor, create signage, etc.
· Advertising for department: flyers, FB posts, etc.
· Hire/ assist in hiring apparel staff
· Responsible for apparel returns/ damages
· Assist apparel and Service Desk staff with customer issues/ concerns
· Take apparel-related phone calls
· Resolve invoice/ receiving discrepancies
· Staff evaluations as necessary
· Coordinate special orders for customers
· Assist Receiving as needed: regular orders, receiving issues, coordinate seasonal order deliveries
· Review monthly sales numbers, make adjustments as needed
· Overall merchandising of department
· Evaluate new products
· Attend Apparel/ footwear/ trade shows as needed. Travel as needed.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
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