Bilingual Customer Service Driver (Spanish)

Job Description This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. The role includes delivering products to customers from Sherwin‑Williams stores in a safe and timely manner using company vans or pickup trucks. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. The company requires background check to protect the safety of its customers, staff, employees, vendors, contractors, and the general public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Process sales transactions accurately and consistently with policies and procedures. Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Maintain precise work order files and formulas. Pull appropriate products from the sales floor or warehouse. Tint and mix products, as needed, to customer specifications. Load, transport, and deliver items to customers in a safe, timely manner. Assist with loading and unloading items from vehicles. Maintain the store vehicle and alert the supervisor to repair and servicing needs. Adhere to assigned routes and follow time schedules. Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle. Prepare reports and other documents relating to deliveries. Operate equipment and machines such as cars, trucks, forklifts, etc. Minimum Qualifications Must be at least twenty‑one (21) years of age. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future. Must have a valid, unrestricted driver’s license. Must be able to read, write, comprehend, and communicate in English. Must be able to read, write, comprehend, and communicate in Spanish. Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion. Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation. If internal to Sherwin‑Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal. If internal to Sherwin‑Williams, you must have completed all HR Cloud eLearning courses required for your current position. Preferred Qualifications Have at least a high‑school diploma or GED. Have at least one (1) year of experience working in a delivery, retail, or customer service position. Have previous work experience selling paint and paint‑related products. Benefits Sherwin‑Williams offers a comprehensive benefits package that includes health and well‑being rewards, career development opportunities, and inclusive teamwork and community involvement. Equal Employment Opportunity Sherwin‑Williams is proud to be an equal employment opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests that state and local employment services delivery systems provide priority referral of protected veterans. #J-18808-Ljbffr