Spa Concierge for Luxury Day Spa

Benefits:

401(k) matching

Employee discounts

Free uniforms

Paid time off

Training & development

401(k)

Health insurance

Ready to make a difference and be an important part of our Spa Team?

We have an opportunity for a part-time (20-25 hours) Concierge/Hospitality Professional to begin training and working with our team.

This is a part-time position during non-peak months (July-Oct), and can transition to 30-35 hours, if desired, during Season (Nov-May). Must be available to work Sunday's, and until 7pm during the week. Occasional coverage on Saturday's is required.

2+ years of experience in Hospitality/Concierge/Guest Services within a Spa, Resort or High-End Salon is required. Experience with MEEVO, Zenoti or similar spa/salon booking systems is a plus. A warm, hospitality-driven personality, strong upselling and retail sales skills, fluency in English and excellent communication skills is required.

Woodhouse Spa is the leader in affordable luxury in Naples. A sunny/bright disposition and the willingness to serve our guests are at the core of our company’s mantra. If you are passionate about providing the best possible guest experience, have a strong, team-oriented work ethic, and enjoy creating a memorable experience for others, then we invite you to apply today!

More specifically, our Spa Concierge Professional:

Has a thorough understanding of our spa services which results in the ability to recommend and create the perfect experience for each guest

Answers phones and professionally assists the guest in booking spa services to meet their needs

Greets each guest with a warm welcome, a sincere smile, and provides personal attention from the time the guest walks through the door

Provides spa tours and educates the guest on the “Woodhouse Experience” including our amenities, quiet rooms, group events and more

Strives to enhance the guest experience and revenues by upselling enhancements and recommending retail

Professionally handles the check-out process, answers questions that arise, and ensures each guest leaves relaxed, renewed and looking forward to returning

Pays attention to the details, asks questions to understand, and performs their job with accuracy

Serves as back up for the leadership team to ensure things are running smoothly

Woodhouse Perks include:

Competitive Pay and Incentive programs, including team retail commissions and periodic bonus opportunities

Paid vacations for part-time and full-time employees after one year of service

401k Plan with 4% match

Health Insurance for qualified candidates

Generous discounts and opportunities to enjoy services and products

“The Woodhouse Way” paid training program

Working in a beautiful, updated, luxury spa setting

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.