Support Staff Technician 7373

Job Description

Job Description

Text 7373 to View phone number on ziprecruiter.com to Quick Apply for this Support Staff Technician opportunity!

Join Meridian Health Services and help us bring Whole-Person Healthcare to underserved communities. We’re providing access to integrated physical, mental, and social health—and you can be part of the impact!

We are seeking a Support Staff Technician to be the welcoming first point of contact for patients, visitors, and partners at River Bend Hospital, West Lafayette Indiana. This role is key to keeping hospital operations running smoothly while ensuring a safe, supportive environment.

What You’ll Do as a Support Staff Technician

• Greet visitors, assess needs (including crisis situations), and connect them with appropriate staff
• Answer, route, and document routine and emergency calls; page staff and announce codes as needed
• Manage visitor access, issue passes, and explain hospital policies
• Support admissions and discharges by documenting activity in the electronic medical record
• Inventory, store, and return patient valuables
• Coordinate room scheduling and assist with general clerical tasks
• Respond to alarms and emergencies per hospital protocols
• Communicate professionally, maintain confidentiality, and support a positive team environment
• Participate in quality improvement and ongoing training

What We’re Looking For in a Support Staff Technician

• High school diploma or equivalent
• Two years of office or administrative experience preferred
• Strong communication, organization, and customer-service skills
• Ability to stay calm, professional, and compassionate in fast-paced situations

Why Meridian Health Services?

• Health, dental, and vision insurance
• 401(k) with company contribution
• Merit-based compensation
• Generous PTO and wellness programs
• Professional development funding
• A culture that values work-life balance

Pre-employment requirements include drug screening, TB testing, background check, and fingerprinting. Flu vaccination is required and COVID vaccination is recommended. We follow COVID related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.