Field Operations Manager - United Water Restoration

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

We are United Water Restoration Group Long Island (UWRG LI) , based on Long Island, NY. We handle water, fire, mold, sewage, hazardous materials, contents, and related property damage mitigation for mostly residential and light commercial clients we provide solutions for properties that have experienced unplanned, sudden, and accidental property damage.

Our people are our product! Were Calm in the Chaos when families are panicked, and we believe Clean Means Complete we ensure our completed jobsites look as though we were never there. We build deep partnerships with plumbers and trade pros to ensure Long Island home and business owners feel prepared and covered when the unplanned happens. We promote from within to keep standards high and drama low.

The Field Operations Manager (Emergency Restoration) owns the field : crews, schedules, standards, and execution. This is for a serious trades leader who wants to run the whole field operation, not just run jobs. Its a 24/7accountable, emergencydriven environment . Your success is based on results and how well the field runs when it hits the fan (even when youre not there).

You Will Own:

• Scheduling, routing, and coordination of mitigation crews so the right techs, gear, equipment and trucks hit the right jobs on time.
• Job productivity: labor productivity across all mitigation work to ensure timely completion.
• Throughput and rework: ontime completion with low callbacks and doovers.
• Field quality, safety, and Clean Means Complete standards on every jobsite.
• Technician training: coaching, development, and holding techs/leads accountable through ridealongs and clear expectations.
• Smooth handoffs with Sales/PMs and Admin so jobs move from call to invoice quickly and without chaos.
• Equipment and fleet maintenance.
• Owning your scorecard and implementing needed changes.

Youre a Fit if:

• 3+ years leading field crews in trades (plumbing, HVAC, GC, mitigation, or similar).
• Youve run emergency / oncall or 24/7style operations before.
• You love being in the field with crews and clients, not hiding in an office.
• You stay calm under pressure, communicate clearly, and are direct but fair.
• Youre comfortable with numbers, scorecards, and high standards.
• You like empowering and teaching others.

Do NOT Apply If

• You blame teammates, referral partners, clients, etc. instead of owning the outcome.
• You avoid hard conversations and let standards slide.
• You bring problems to the table without any solutions.
• You really just want a desk job and you want to maintain rather than building, scaling and growing.
• You need a strict 95 and resent being oncall.

Most weekdays youll be planning work, riding jobs, coaching techs, and tightening operations. Youll be on a rotating oncall / afterhours ladder for major events. The role is effectively 24/7 accountable, with flexibility and no timeclock micromanagement we care about outcomes, not hours.

Compensation & Benefits

• Base salary: $80,000$90,000
• Ontarget earnings: $100,000$120,000 with performancebased bonus (margins, ontime completion, rework)
• Benefits: Competitive package including health benefits, 401k match, and supplemental benefits.

So, Should You Apply?
If youve actually converted realworld chaos into strategic and intentional growth, we want to talk.