IT Hardware Sales Associate - Entry Level

IT Hardware Sales AssociateThe IT hardware sales associate is an entry-level sales and purchasing position designed for individuals interested in building a career in enterprise IT hardware sales. During an initial training period, the sales associate will learn IT enterprise products, pricing strategies, sourcing techniques, inventory management, and customer relationship development while working alongside experienced product managers.As knowledge and experience grow, the sales associate will progressively assume responsibility for purchasing inventory, developing customer accounts, negotiating transactions, and generating profitable sales.Success in this role requires curiosity, strong communication skills, a competitive mindset, attention to detail, and a willingness to learn in a fast-paced environment.Training & DevelopmentDuring the first 6–12 months, the sales associate will receive structured training that includes:Server, storage, networking, and workstation product knowledgeUnderstanding enterprise IT hardware marketsSales and negotiation techniquesInventory sourcing and purchasing strategiesPricing and market analysisCRM and sales process trainingCustomer relationship managementQuote preparation and order managementWorking with technical, receiving, customer service, and shipping teamsCompany systems, policies, and industry best practicesAs proficiency increases, responsibilities will expand based on demonstrated performance.Primary Responsibilities:Sales DevelopmentProspect for new customers through phone, email, LinkedIn, referrals, and networking.Learn how to qualify sales opportunities and identify customer needs.Prepare quotes under the guidance of senior product managers.Follow up on leads and maintain regular customer communication.Build long-term relationships that generate repeat business.Inventory SourcingLearn how to identify profitable purchasing opportunities.Research pricing and market trends.Develop relationships with brokers, distributors, leasing companies, ITADs, VARs, and end users.Assist in purchasing IT enterprise equipment.Support inventory management by helping maintain healthy inventory levels.Product KnowledgeDevelop working knowledge of:ServersStorage solutionsNetworking equipmentEnterprise components and optionsLearn how to recommend the right solutions based on customer requirements.Team CollaborationWork closely with product managers, technical staff, customer service, receiving, purchasing, and shipping.Assist with customer projects and special requests.Participate in sales meetings and ongoing product training.Share market information and contribute ideas that improve sales and operations.Customer ServiceRespond professionally to customer inquiries.Provide accurate and timely communication throughout the sales process.Assist in resolving customer concerns while delivering an outstanding customer experience.Performance ExpectationsDuring the training period, performance will be evaluated on:Product knowledge developmentInitiative and willingness to learnCommunication skillsCustomer responsivenessProspecting activityAccuracy of workTeamwork and collaborationProfessionalismAchievement of training milestonesAfter successful completion of training, additional performance metrics will include:Gross margin generatedSales revenueInventory purchasesNew customer acquisitionRepeat businessQuote conversion rateInventory turnsQualifications:RequiredHigh school diploma or equivalentStrong interest in sales, technology, or business developmentExcellent verbal and written communication skillsStrong organizational and time management skillsAbility to learn technical products quicklyProficiency with Microsoft Office and basic computer applicationsSelf-motivated with a positive attitude and strong work ethicPreferredAssociate's or bachelor's degree in business, marketing, or related fieldSales, retail, customer service, or technology experienceInterest in enterprise IT hardware and infrastructureCareer PathThis position is designed to develop future product managers. Successful sales associates who consistently demonstrate strong product knowledge, sales ability, sourcing skills, and customer relationship management may advance into an independent product manager role with increased earning potential and responsibility.Compensation: $40,000-$60,000 (depending on experience) + incentive pay (performance-based)Benefits:401(k)401(k) matchingDental insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceWork Location: In person