Client Services Representative

Client Services Representative

Client Services Representative needed to provide Client Interaction & Communication: Greet and check in clients, manage in-person and phone inquiries, respond accurately and empathetically to complex questions, and clearly explain hospital policies, estimated costs, and deposit requirements.

Position Type - Temporary

Wolfpack Perks and Benefits - As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Health Insurance for Temporary Employees
• LEAD courses
• Free non-revenue generating sporting events
• Childcare discounts
• Wellness & Recreation Membership
• Wellness Programs

Department Information

Job City & State - Raleigh, NC

Classification Title - Temporary-Technical/Paraprofessional

Working Title - Client Services Representative

Work Schedule - Monday - Friday, some evenings and weekends

Minimum Experience/Education - High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Department Required Skills - Excellent verbal and written communication skills, and strong organizational and multitasking skills. Exceptional customer service skills and the ability to interact professionally with clients, faculty, and staff in demanding situations.

Anticipated Hiring Range - $18.27 - $19.81

Job Open Date - 07/14/2026

EEO - NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.