Call Center Representative
$18 - $20 per hourAir Experts Raleigh Heating and Air
Call Center Representative
Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.
Responsibilities
- Handle a high volume of inbound calls while delivering excellent customer service
- Identify and assess customer needs to ensure satisfaction
- Build trust and maintain positive relationships through effective communication
- Provide accurate information using company tools and resources
- Meet customer service targets and call-handling expectations
- Address customer inquiries and resolve issues promptly, following up when necessary
- Maintain detailed records of customer interactions and account updates
- Adhere to company communication guidelines and best practices
- Take initiative to go above and beyond to enhance the customer experience
Qualifications & Skills
- Minimum 2 years of Call Center experience
- Proven ability to exceed performance goals
- Strong phone communication and active listening skills
- Experience with CRM systems and customer service tools
- Ability to adapt to different customer needs and personalities
- Excellent verbal and written communication skills
- Strong multitasking, prioritization, and time management abilities
Compensation & Schedule
Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential
Available Shift: 12 PM to 9 PM, 10 AM to 7 PM. All shifts are Monday-Friday with one-two weekend rotations per month.
Benefits
- 401(k) with employer matching
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
- On-the-job training
- Employee discounts
- Opportunities for growth and promotion from within
If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- ...Hurricane Relief Call Center Representative Join to apply for the Hurricane Relief Call Center Representative role at MCI Hurricane Relief Call Center Representative 2 days ago Be among the first 25 applicants Join to apply for the Hurricane Relief Call...SuggestedHourly payFull timeContract workTemporary workPart timeCasual workWork at officeLocal areaRemote workWork from homeShift work
$50k - $60k
...Plumbing Generators is looking to hire the best Customer Service Representative in the area. If you want to trade doubt for direction and find... ...email in a timely and professional manner. Schedule service calls and appointments for HVAC, electrical, and plumbing services,...SuggestedWeekly payTemporary workWork at officeRemote workFlexible hoursWeekend workWeekday work$20 per hour
...As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and...SuggestedHourly payFull timePart timeRemote workHome office$19.76 per hour
...ll Do Provide efficient response to emergency and non‑emergency calls for assistance concerning crimes, fires, rescue needs, FAA flight... ...Experience 6 months of experience in dispatching, call center, or other related experience, or educational equivalent. Licenses...SuggestedShift work- ...processing, and dispatching emergency and non‑emergency service calls using computer‑aided dispatch (CAD) systems. This role also involves... ...in the 911 system. Mobilizes and demobilizes Mobile Command Center, Mobile Resource Center and other emergency management resources...SuggestedWork at officeNight shift
- ...OVERVIEW & PURPOSE A Telecommunicator I is responsible for answering all calls for service; emergency and non-emergency phone calls received in the Iredell County Emergency Communications Center or dispatches emergency and non-emergency calls for personnel in the county...Shift work
- Responsibilities Dispatch law enforcement, medical, fire, rescue and other equipment and personnel in response to emergency and non-emergency situations. Work at a communications console for extended periods, analyze communications, type detailed & accurate messages, and...Shift work
- ...advanced telephone equipment to receive and transmit emergency calls for the County law enforcement and emergency services programs.... ...Division of Criminal Information, the National Crime Information Center and a variety of local, regional and/or state emergency response...Work at officeLocal area
- ...Healthcare Call Center Representative It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Location: Remote (Virtual Environment) Company: Trusted Leader in Healthcare...Remote jobHourly payWork from home
$70.1k - $95k
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout...For contractorsH1bWork at officeLocal area$70.1k - $85k
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout...For contractorsWork experience placementH1bWork at officeLocal areaRemote workFlexible hours$71.2k - $166.1k
...accessibility assistance or accommodation for a disability at any point, let us know by emailing ****@*****.*** or by calling (***) ***-**** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive...Temporary workWork experience placementWork at officeLocal areaFlexible hours$15 - $16 per hour
...NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about?...Hourly payRemote workWork from homeShift work- ...Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category – Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon candidate's ability to meet qualifications at the best value. Rate will...Temporary workWork at officeShift work
$71.2k - $166.1k
...must be comfortable coordinating, reviewing, escalating, and representing pharmacy impacts for deliverables that may be completed by others... ...us know by emailing ****@*****.*** or by calling (***) ***-**** in the United States. Oracle is an Equal...Temporary workWork experience placementLocal areaRelocationFlexible hours$790 per week
...Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...Full timePart timeRemote work$750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...Part timeCasual workRemote workFlexible hours- ...Call Center Representative – Clinical Research (Bilingual Preferred) Location: Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Health Research. Grace Federal Solutions is seeking a detail-oriented Call Center...Part timeWork at office
- Job SummaryThe Dispatcher works under the direction of an MHS manager. This person helps organize and schedule the safe movement of patients throughout the hospital. They assign transport staff to requests, communicate with doctors and nurses, and make sure patient transport...Flexible hoursShift workWeekend work
$18 per hour
...Outbound Sales Representative Are you self-motivated? Do you enjoy helping people? Can you... ...REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a... ...objections within a conversational call flow Close pest control sales via the...Hourly payFull timeSeasonal workWork at officeLocal areaRemote workWork from homeHome officeFlexible hoursShift workAfternoon shift$21 per hour
...service and sales where you could accept inbound or might be calling out to provide follow up Respond to customer inquiries with... ...from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care RepresentativeHourly payCurrently hiringRemote work$65k
Love your community? Get paid to highlight it. Combine local passion with a multi-channel advertising powerhouse. Your Role: Consult: Conduct in-person meetings with local business owners to showcase community highlights. Strategize: Build powerful branding programs using...Full timeFor contractorsLocal areaImmediate start$44.14k - $59k
...The Orange County Emergency Services Department is hiring for a Public Safety Communications Call Taker. This role involves answering 9-1-1 calls and assisting various emergency services, ensuring a prompt response to emergencies. Candidates must have a High School Diploma...- ...under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ****@*****.*** or call (***) ***-**** option, and provide your requested accommodation, and position details....Local areaFlexible hours
- Truck/Equipment Dispatcher Candidate must have good communication, interpersonal skills and organizational skills. Ideal candidates will be reliable, flexible, critical-thinking problem solvers. Some duties include: Monitor availability and maintain schedules...Flexible hoursNight shift
- ...more than 1 billion bus and rail passengers on four continents. Job Description The Dispatcher will answer a high-volume of incoming calls, communicate with drivers, and respond to email inquiries, while problem‑solving throughout the day. Shift Hours There is no set...Full timePart timeWork at officeFlexible hoursShift workNight shift
- Job Title Location 4104 Poole Road, Raleigh, NC, 27610, United States Base Pay $19.45 / Year Employee Type Non-Exempt-FT Minimum Experience 2 Years Contact Information Name Carlos Sawyer Phone (***) ***-**** Email ****@*****.*** Description...
- ...services. This role involves operating advanced radio dispatching systems and making critical judgments based on incoming emergency calls. The ideal candidate will have a high school diploma and the ability to communicate clearly and efficiently under pressure. Certifications...
- ...Rockingham County, NC seeks a Telecommunicator to manage emergency calls and coordinate law enforcement and medical teams. Applicants must have a high school diploma or GED and strong communication skills, alongside the ability to perform under pressure. The position involves...Flexible hours
- ...The Orange County Government is hiring a Public Safety Communications Call Taker to answer 9-1-1 emergency calls related to various services including medical, law enforcement, and fire. Candidates must have a High School Diploma or GED, strong typing skills, and the...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative. Be the first to apply!
- call agent Raleigh, NC
- call center agent Raleigh, NC
- pharmacy call center representative Raleigh, NC
- healthcare call center representative Raleigh, NC
- healthcare call center Raleigh, NC
- part time call centre Raleigh, NC
- call center customer service work from home Raleigh, NC
- call center operator Raleigh, NC
- work at home virtual call center Raleigh, NC
- call center customer service Raleigh, NC



