Customer Service Technical Specialist
$20 - $23 per hourXBP ASIA
Job Description CSA TS Client Services Tax Processing Support
- Support tax return printing and assembly according to centralized standards.
- Monitor and process requests submitted via centralized system.
- Conduct quality reviews of assembled tax packages.
- Coordinate certified mail and shipping for tax documents.
- Manage supply inventory for tax production materials.
- Be available for overtime staffing during the busy season to meet high-volume demands.
- Manage all inbound and outbound mail operations in compliance with client and carrier policies (USPS, UPS, FedEx, DHL).
- Process certified, overnight, and courier shipments, including mass mailings.
- Provide support for shipping label creation and package tracking.
- Manage postage meter operations, including reporting and maintenance.
- Oversee inventory and ordering of shipping supplies (boxes, envelopes, materials).
- Filter and forward incoming mail to centralized processing teams as required.
- Execute high-volume print production of firm deliverables in adherence to brand standards.
- Perform binding, finishing, folding, laminating, and presentation assembly.
- Conduct quality control review of all materials before delivery.
- Coordinate overflow or specialty print jobs with external vendors.
- Monitor printing equipment (including ensuring functionality and restocking paper) and coordinate service and maintenance.
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
- Interact daily with customers, service technicians, managers, and vendors, providing exceptional customer service.
- Perform an acceptable volume of work in a timely, efficient, and accurate manner, meeting or exceeding client expectations.
- Perform other duties as required and participate in cross-training for other functions.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Technical Specialist in Dallas, TX vacancy
$7.25 - $14 per hour
...the fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...helping others? Join our team as a Technical Support Representative and assist...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal areaRemote workValorVIP
Farmers Branch, TX4 days ago$7.25 - $14 per hour
...Technical Support Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend... ...across multiple countries. We deliver Customer Experience (CX), Business Process...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote workGeneral Call Center | Full-Time
Addison, TX5 days ago- ...the fastest-growing tech-enabled business services companies in the USA, with a strong call... ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... ...helping others? Join our team as a Technical Support Representative and assist...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
MCI Careers
Farmers Branch, TX1 day ago - Location Dallas, TX About MCI MCI is a tech‑enabled business services provider delivering customer experience, business process outsourcing and anything‑... ...the United States and internationally. Position Technical Support Representative - Provide first‑level technical...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...EMEA, and Asia. With more than 1,000 customers and over 3,000 installations in 56... ...businesses with direct sales, services, and support anytime, anywhere.... ...The key responsibilities of the Technical Customer Support Specialist II are: 1. First point of contact...Suggested
Embed
Dallas, TX9 days ago - ...Texas and reporting to the Client Support Manager, the Technical Client Support Specialist is the first point of contact when one of our licensed... ...technical clients and colleagues ~ Experience managing customer escalations and resolving issues end-to-end ~ You’re resourceful...Hourly payTemporary workRemote workWeekend workAfternoon shift
Batbox
Dallas, TX8 days ago - ...headquartered in Dallas, Texas, is seeking an experienced Technical Service Specialist to join our Technology organization at the corporate office. The role focuses on providing technical support to customers, sales teams, and supply chain while contributing to product...Work at office
- AT&T is seeking a customer service specialist in Richardson, TX to support billing, service changes, and troubleshooting for AT&T products and services. You will work across multiple tools to resolve issues and explain bills and rate plans to customers. The role emphasizes...
- ...education. Work Experience Required: 5+ Years - Cross-application troubleshooting skills, Nova owner As a Specialist, serves as the top-level technical expert, advisor and solution architect responsible for: Formulating and defining complex system scope and...Work experience placement
Parkland Health and Hospital System
Dallas, TX17 hours ago - Who Are We?Taking care of our customers, our communities and each other. That’s the Travelers... ...resources, and serves as a contact and technical resource to the field and our business... ...severe claims.Provides quality customer service and ensures file quality and timely coverage...Full timeContract workLocal area
$70k - $140k
...is seeking a Java Fuse Developer - IS Technical Specialist to help deliver Java‑based, REST API-driven... ...that drives value for colleagues, customers, and the businessAnalyze business... ...valid, written and fully executed Master Service Agreement and Statement of Work for consideration...Full timeWork at officeRemote workWork from homeFlexible hours- Technical Support Specialist 1About UsEF Johnson Technologies, Inc. is a subsidiary of JVCKENWOOD Corporation... ...in public safety and public service, the federal government, and industrial... ...public safety, commercial, and government customers. We design, manufacture, and market...Work at officeRemote work
- Technical Specialist I in GAC DallasUnique Skills:Mechanical design experience with Catia or 3D modeling... ...processes and ensures all work meets customer requirements . Maintains a current... ..., develops, manufactures, markets, services and supports the world's most technologically...Shift work
- Intern Support Technician - Dallas District TxDOT urges students to stop their Internship search and focus on TxDOT's Career pages! Annually, over 500 College and High School students from across Texas and beyond select the Texas Department of Transportation, (TxDOT...Hourly payFull timeTemporary workPart timeWork experience placementInternshipSummer internshipWork at officeImmediate startFlexible hoursShift workDay shift
Texas Department of Transportation
Mesquite, TX2 days ago - POSITION SUMMARYOur Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property... ...Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs...Work experience placementWork at office
- Maverick Power in Garland, Texas is seeking a Help Desk Specialist II to provide critical support for our corporate and manufacturing technology... ...across facilities. The ideal candidate must have strong technical skills and experience in user support, administration of...
- ...Job Title Strong experience as a Technical Analyst or similar role within enterprise environments Hands-on experience with Azure cloud migration projects Experience working across hybrid environments (on-prem, AWS, Oracle, etc.) Ability to interface directly...
Saxon Global
Dallas, TX3 days ago - ...Senior Technical Analyst Immediate need for a talented Senior Technical Analyst with experience in the Telecom Industry. This is a 5+ Months contract opportunity with long-term potential and is located in Irving, TX. Please review the job description below. Key Requirements...Contract workImmediate start
Pyramid Consulting
Irving, TX3 days ago - ...250+ applications and 4,500+ users. We are hiring a Senior Technical Analyst to strengthen our capacity in reporting and insights, AI... ...technical discussions with mobile platform engineering teams during custom event design, governance reviews, and redundancy assessments...
Kasmo Global
Irving, TX5 days ago - ...more applications and provides support services to business users. The Analyst will act... ...application enhancements and bug fixes. This is a technical role and will not be involved in day-to-... ...team members and IT Management.Develops customer relationships by making efforts to...Temporary workWork experience placement
- ...RightAngle ETRM system. This role combines technical expertise, business process... ...design and test system enhancements and customizations.Perform functional testing, regression... ...Biztalk)Experience with web servers, web services, portals and reporting tools such as SQL...Work experience placement
- ...processing applications. Serves as the senior technical expert for enterprise imaging workflows,... ...documentation and production support services. Ensure systems design supports... ...legislation, where applicable. Work with customer departments to ensure solutions to complex...Remote work
$19.84 - $23.15 per hour
...Job Requirements Education Associate's degree or accredited technical school certificate in personal computer and/or network support... ...History When assigned to Criminal Justice Information Services Data: Employee will not have a record of being convicted of a...Work experience placementRemote workMonday to Friday1 day per weekGovernmentJobs.com
Mesquite, TX4 days ago$30 - $33.65 per week
...innovative and differentiating end-to-end service offerings, there’s really only one:... ...related field and 2+ years experience in a technical support role. Self-discipline. Must be... ...the solution is satisfactory and the customer is happy. Attention to detail. Must have...Contract workLocal areaRemote workMonday to FridayZones
Dallas, TX5 days ago$23 - $25 per hour
...Technical Support Specialist Major banking client is hiring for a Technical Support Specialist position. This is an entry-level technical... ...security and support procedures. Maintain a high level of customer service when interacting with users. Compensation:...Hourly payTemporary workComputer Hardware Company LLC
Addison, TX2 days ago- ...client. In this role, you will be responsible for managing day-to-day production support activities, including incident resolution, service request handling, and system monitoring for AS400 applications developed in RPG400 and Synon. This is a hybrid position, with on...Remote workMonday to Friday
ShiftCode Analytics
Irving, TX3 days ago - ...to tickets promptly to meet service-level objectives. Serve as... ...issues that Service Desk Specialist-I team members encounter.... ...onboarding. Troubleshoot advanced technical issues, providing higher-... ...commitment to satisfying customers Strong writing skills, as...Full timeWork at officeFlexible hours
Progressive IT
Irving, TX1 day ago - ...belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower...Local areaRelocationNight shift
Apple
Syracuse, NY2 days ago $23 - $24 per hour
...of your career! This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat... ..., and Cisco AnyConnect, while maintaining excellent customer service and meeting call/chat performance targets....Hourly payContract workTemporary workTraineeshipMonday to FridayBanking
Addison, TX5 days ago$29 per hour
...Job Responsibilities The IT Support Specialist I will report to the Texas Region IT... ...Manager and is responsible for providing technical assistance to end-users across the... ...Microsoft Office Applications. Strong customer service, communication and interpersonal skills...Full timeWork at officeLocal areaRemote workFirstService Residential Careers
Dallas, TX2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Technical Specialist. Be the first to apply!
Related searches
- online customer service assistant Dallas, TX
- customer service rep part time Dallas, TX
- customer support representative Dallas, TX
- client engagement specialist Dallas, TX
- spanish customer service representative Dallas, TX
- customer service account specialist Dallas, TX
- customer sales representative Dallas, TX
- benefits customer care representative Dallas, TX
- client service consultant Dallas, TX
- customer experience agent Dallas, TX