Online Implementation Specialist (Employee Benefits)

Online Implementation Specialist Position Summary : An Online Services, Implementation Specialist customizes GBS’ online enrollment system to meet client specific enrollment needs. Ability to analyze, process, and develop solutions to deliver a customized benefit enrollment system required. A successful candidate will be able to manage approx. 65 clients. Essential Duties & Responsibilities Solid understanding of benefits administration, enrollment process, and payroll functionality Ability to quickly process and extract information from multiple, complex documentation sources and translate the information into the online system Forethought and planning to determine proper implementation strategy while considering system functionality, best practice, and client needs Liaison with cross-function internal teams (including EDI, Brokers, and Account Managers) Skills & Qualifications Ability to independently exercise sound judgment for defined job duties, obtain results, troubleshoot problems, and formulate solutions Self-starter, highly motivated, and hands-on High attention to detail and accuracy Ability to multi-task, prioritize and organize in a face‑paced environment Proven ability to work effectively alone and on a multi-disciplinary team Education & Experience 1+ years working in a related field (technology, HR, benefits) Excel skills required (formulas and v‑lookup used daily) Strong work ethic • Tech–savvy Excellent communication (written and oral) Prior BenAdmin system experience helpful #J-18808-Ljbffr