Software Solutions Architect - Salesforce

Job: Lansing, MI - IT - Agency Services - DHHS - N/A - Software Solutions Architect - Salesforce

Location : Lansing MI(Hybrid)

Job ID: 167910

Client : State of MI

About My3Tech:

My3Tech is a CMMI Level 3, ISO 27001:2022, ISO 9001:2015 and SOC 2 Type II certified IT solutions and services firm with 16 years of experience empowering 25+ state governments and commercial clients through precision engineering and advanced technology ecosystems. Operating as a direct system integrator and staffing partner, we support mission-critical modernization programs across application development, cloud, cybersecurity, Health, Human Services and Medicaid/MMIS ecosystems. We deploy specialized professionals to seamlessly integrate with client teams, providing the experienced resources needed to drive digital transformation.

Additional Requirements:

• (Pre-Screening questions) Location of previous jobs document attached. This MUST be submitted with the bid.

• Documentation proving location, such as a utility bill or similar, may be asked for before the second-round interview. Please ensure candidate is ready to provide this.

-Duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan

The State of Michigan is looking for a Software Solutions Architect

Sub Vendors Allowed: Yes

-Vendor submissions will close on 11/13 at 10 AM ET. Late submissions will not be accepted.

-Interview Process: Virtual and in-person. 60-minute Virtual Interview via MS Teams (video required). Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate. This will be followed by an in-person interview for the 2nd round

-Assignment duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan

-Hybrid Work Schedule: There is no remote-only option

Required onsite days- Wednesdays and Thursdays

Remote eligible days- Mondays, Tuesdays, and Fridays

The resource must meet these requirements from the beginning

-Local candidates vs non-local: Candidates must be local to the Lansing, Michigan area (within 90 miles) at time of submission. This requirement is non-negotiable

Top Skills & Years of Experience:

-Clear and concise written and verbal communication is crucial to success and productivity in this role

Required Education: Bachelor's Degree

Required Skills:

•5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders

•Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals

•Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences

•2-3 Salesforce certifications required

•5+ years of hands-on experience with Salesforce, SQL, Java, and web services development

Most Preferred Skills:

•Salesforce Architect certification

•Experience working on enterprise-level implementations

•Database-related certifications

Job Summary:

This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards.

The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Job Responsibilities:

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.

• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.

• Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework.

• Providing technical leadership and mentorship to development teams, including state employees and contractors.

• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.

• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.

• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.

• Setting the technical direction for MDHHS Child Welfare applications.

• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.

• Ensuring compliance with security, performance, and regulatory standards.

Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan.

• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.

• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.

• Design and implement application security that complies with State of Michigan policies.

• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.

• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.

• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.

• Review and approve State of Michigan system engineering methodology or other required technical deliverables.

Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups

• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.

• Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items.

• Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements.

• Solve complex system design and programming problems which ensure high security is addressed for client level of data.

• Plan for coordination, development, testing and integration of systems and data with Bridges.

Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy

• Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards

• Recommend configuration management tool best practices.