Account Management Intern

Job Description

Job Description

Company Description : (MALIN+GOETZ) is a founder-based gender-neutral beauty and lifestyle business based in New York City. We operate flagship apothecaries in NYC, California and Hong Kong: along with an expanding presence online through The brand is distributed internationally through high-end accounts including Nordstrom, Selfridges, Space NK, and Liberty as well as amenity partners that include 5* hotels, spas, and concept gyms.

Position Summary: (MALIN+GOETZ) is looking for a motivated and detail-oriented intern to support our Account Management team across the Americas. This is a hands-on role working directly with two managers, providing operational and analytical support that helps the team spend more time focused on relationship building and strategic growth.

The biggest opportunity in this role is creating bandwidth around new account development, retailer support, and reporting three areas where structured support has an immediate and meaningful impact on the business.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

New Account Prospecting + Outreach

• Research and identify prospective retail accounts aligned to brand positioning.
• Support outreach efforts including contact research, deck preparation, and follow-up tracking.
• Maintain and update prospecting pipeline and account contact databases.

Retailer Coordination + Meeting Support

• Prepare materials for retailer meetings including sell sheets, recap decks, and agenda documents.
• Coordinate scheduling, logistics, and follow-up notes across retail partners.
• Track action items and next steps from account conversations.

Reporting + Sales Analysis

• Pull and organize weekly/monthly sales reports by account and channel.
• Conduct year-over-year product analysis to identify trends, gaps, and opportunities.
• Support competitive and market research across key retail categories.

Account + Project Management Support

• Assist with day-to-day account administration and partner communications.
• Help manage timelines and deliverables for key retailer initiatives and activations.
• Track gratis, gifting, and sample requests across accounts.

Marketing + Activation Coordination

• Support coordination of in-store events, trend shows, and beauty activations with retail partners.
• Assist with tracking event logistics, attendance, and post-event recaps.
• Help prepare materials and assets for retail marketing placements.

Operational + Hands-On Support

• Assist with packing, shipping, and organizing products for events, gifting, and merch support.
• Support buying and merchandising requests including product pulls and inventory coordination.
• Help track event schedules, activations, and field team visits.

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
• Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Planning + Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
• Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.
• Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Currently enrolled in a Bachelor's or master’s program in Business, Marketing, Fashion, or a related field.
• Strong organizational skills and attention to detail; you follow through and keep things moving.
• Comfortable working with data and spreadsheets; Excel or Google Sheets proficiency a plus.
• Excellent written and verbal communication skills.
• Genuine interest in beauty, retail, and brand-building.
• Self-starter who thrives in a fast-paced, entrepreneurial environment.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

Computer Skills:

• Google Suite and MS Office

Benefits:

• The estimated hourly range for this position is $20 - $22.
• The role is required to be in office 2 days per week, 6 hours per day.
• Duration of the role is semester-based or during the summer break.
• Dog-friendly office environment.
• Part-time employees are eligible for 401k plan, pre-tax commuter benefits, quarterly gratis, and employee discount.
• Time off includes paid sick hours.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Language Ability:
Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Reasoning Ability:
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit.  The employee is frequently required to use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

(MALIN+GOETZ) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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