Transplant Liaison - Richmond

Transplant Liaison

The Transplant Liaison plays a vital role in guiding End-Stage Kidney Disease (ESKD), and waitlisted patients through the transplant process. Acting as a key advocate, the Transplant Liaison ensures seamless support from referral to transplant completion, working closely with the market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation.

Serving as a bridge between healthcare providers, transplant centers, and the Integrated Kidney Care (IKC) team, the Transplant Liaison supports transplant evaluations, optimizes wait listing processes, and promotes living donor awareness. By addressing barriers to transplant, the Transplant Liaison helps mitigate delays and drives optimization of the transplant process.

Supported by the IKC team, the Transplant Liaison collaborates with nephrologists, dialysis providers, transplant teams, and community organizations to enhance patient education, streamline care coordination, and improve transplant outcomes. This team-based approach aims to expand access to transplantation for CKD and ESKD patients, improve wait listing rates, and ultimately drive better transplant outcomes.

NOTE: Expected to regularly travel to meet with patients in the designated market 2 days per week, working the remaining days from home.

Requirements

Education & Certification:

• Medical Assistant (MA) or Care Coordination experience required.
• Bachelor's degree in Health Care Administration or Biology - Highly Preferred

Required Experience:

• Minimum of 3+ years of experience in transplant coordination, nephrology, or dialysis
• Experience working with ESKD, and transplant patients in a clinical or case management setting.
• Knowledge of transplant evaluations, wait listing processes, and living donor programs.
• Familiarity with Integrated Kidney Care (IKC) and Transplant Process

Skills & Competencies:

• Strong patient advocacy and care coordination skills.
• Ability to navigate healthcare systems, transplant centers, and community resources.
• Excellent communication and collaboration with interdisciplinary teams.
• Strong problem-solving and critical thinking skills to address transplant barriers.
• Experience with electronic health records (EHRs) and data tracking for patient management.
• Ability to work cross functional with all teams

What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $20.50 - $28.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.