Business Systems Analyst

Job details


Job Role


Technology Project Lead 1


Career Role


Project Manager - US


Work Location


Hartford, CT, Plano, TX, Raleigh, NC, Reston, VA, Richardson, TX, Tempe, AZ


State / Region / Province


Arizona, Connecticut, North Carolina, Texas, Virginia


Country


USA


Domain


Delivery


Interest Group


Infosys Limited


Company


ITL USA


Requisition ID


152773BR


Technical Skills 1


Technology|Analytics - Functional|Business Analyst


Technical Skills 2


Technology|Data Management - DB|MySQL


Technical Skills 3


Technology|Agile Management|Agile Management Tools


Technical Skills 4


Foundational|Maintenance and Production Support process|Support Process - Steady state

Overview


The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.



In the assigned Job Role of Technology Project Lead 1, your Area Of Responsibility will be as below:


Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews
Support the technical team in following SDLC processes, ensuring all deliverables align with client requirements and specifications
Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables
Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign-offs


Your contribution to the team:


Proactive risk management to ensure uninterrupted delivery.
An ability to build collaborative relationships with stakeholders through effective communication
Focus to anticipate challenges and deliver innovative solutions.
Commitment to balance project economics with adherence to strategic priorities.

Required Skill and Experience


. Business & Product Analysis - Strong experience in analyzing complex business processes, system interactions, and data flows.
. Requirements Management - Expertise in writing business requirements, user stories, functional specifications, and detailed documentation.
. SQL & Data Analysis - Hands-on experience with SQL for data validation, issue investigation, and data-driven decision making.
. Testing & Quality Assurance - Ability to create test cases, define acceptance criteria, execute SIT/UAT/E2E testing, and manage defects.
. Production Support & Root Cause Analysis - Experience investigating production issues, performing RCA, and supporting releases.
. Agile Methodologies - Strong understanding of Agile practices, workflows, and cross-functional collaboration.
. Communication & Stakeholder Management - Excellent analytical thinking, documentation, communication, and collaboration skills with business, technical, and vendor teams


Preferred Skill and Experience


. Multifamily Loan Servicing Domain Knowledge - Familiarity with Multifamily/Mortgage Loan Servicing processes and operations.
. Vendor Management Experience - Experience working with technology vendors or third-party service providers on complex implementations.
. Workflow & Collaboration Tools - Experience with Apptio TargetProcess, Jira SaaS, Visio, and similar tools.
Generative AI Tools - Practical experience using Copilot, ChatGPT, or similar AI tools for analysis, documentation, and productivity.
. Technical Systems Understanding - Good understanding of application behavior, system integrations, and data flow concepts without requiring coding expertise


Additional Required Qualifications


• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.


Additional Details


"The estimated annual compensation for this role in Reston, Virginia, will be $81447 to $105881."


Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.



EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.