ServiceNow Developer

Compensation: USD 125000 - USD 155000 - yearly Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description The ServiceNow Developer is responsible for designing, developing, configuring, and maintaining ServiceNow solutions that support VERSANT's enterprise technology operations. This role will partner with infrastructure, cloud engineering, security, service management, and business teams to build workflows, integrations, automations, and applications that improve operational efficiency and service delivery. The ideal candidate has strong experience developing within the ServiceNow platform, including ITSM, CMDB, Service Catalog, Flow Designer, Integration Hub, and custom application development. This individual will play a key role in automating business and operational processes while ensuring platform scalability, performance, and maintainability. As a cloud-first media company, VERSANT is increasingly focused on automation, operational excellence, and service integration. This role will help connect ServiceNow with cloud platforms, infrastructure services, monitoring systems, identity providers, and enterprise applications to create streamlined and automated workflows. Responsibilities ServiceNow Development & Configuration Design, develop, and maintain ServiceNow applications, workflows, forms, portals, and platform customizations. Configure and extend ServiceNow modules while adhering to platform best practices and upgrade-safe development standards. Develop and maintain business rules, client scripts, UI policies, UI actions, Script Includes, Flow Designer workflows, and integrations. Build reusable components and automation capabilities that improve service delivery and operational efficiency. IT Service Management & Workflow Automation Develop solutions supporting ITSM processes including Change Management, Knowledge Management. Automate service delivery processes using Flow Designer, Integration Hub, and custom workflows. Partner with stakeholders to identify opportunities for automation and process improvement. CMDB & Service Mapping Support and enhance the Configuration Management Database (CMDB). Develop integrations that improve configuration item discovery, data quality, and service visibility. Assist with service mapping initiatives and dependency modeling. Ensure CMDB accuracy and alignment with operational and governance requirements. Platform Integrations Design and develop integrations between ServiceNow and enterprise platforms including AWS and cloud platforms, identity and access management systems, monitoring and observability platforms, infrastructure and automation tools, enterprise business applications. Utilize REST, SOAP, APIs, Integration Hub, and event-driven architectures to connect systems and automate workflows. Cloud & Infrastructure Operations Integration Support ServiceNow workflows that integrate with cloud operations, infrastructure services, and operational tooling. Develop automation that supports provisioning requests, operational approvals, incident workflows, and service delivery processes. Partner with cloud engineering and operations teams to improve visibility and automation across technology platforms. Platform Governance & Continuous Improvement Follow ServiceNow development standards, security practices, and platform governance guidelines. Participate in platform upgrades, testing, and release management activities. Contribute to platform documentation, technical standards, and operational procedures. Evaluate new ServiceNow capabilities and recommend enhancements that improve business value. Qualifications Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience. 3+ years of hands-on ServiceNow development experience. Strong experience with ServiceNow ITSM, CMDB, Service Catalog, Flow Designer, Integration Hub, Discovery. Experienced in developing Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, REST and SOAP integrations. Experience working with APIs, integrations, and automation frameworks. Experience supporting enterprise IT operations and service management processes. Understanding of cloud infrastructure, infrastructure operations, and enterprise technology environments. Strong analytical, troubleshooting, and communication skills. Location New York City, NY or Englewood Cliffs, NJ — (Hybrid – 3 days onsite) EEO Statement VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. Accommodations for Qualified Individuals with Disabilities If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [emailprotected] . Compensation Transparency VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. #J-18808-Ljbffr