Scrum Master

• Facilitate agile ceremonies for the delivery team, including Planning Interval planning, iteration planning, daily stand-ups, reviews, and retrospectives
• Ensure the team follows agile processes and practices and promote Scrum theory, practices, rules, and values
• Apply SAFe Lean-Agile principles and practices to drive value and sustain organizational change and operational excellence
• Support Agile Release Train operations staffed from resources within this requirement
• Leverage lean-agile principles to meet changing expertise requirements across Planning Intervals while maintaining team stability and performance
• Remove impediments to delivery and escalate blockers requiring Program Manager or VHA action
• Maintain and groom the backlog in coordination with informatics, change management, and communications workstreams
• Track and report iteration metrics, velocity, and delivery performance against the Quality Assurance Surveillance Plan
• Coordinate cross-team dependencies across the seven ORIS service categories
• Support intake and triage of surge events into the delivery cadence without destabilizing committed work

• Bachelor's degree required
• Minimum of five (5) years of experience as a Scrum Master or agile team facilitator
• Demonstrated understanding of SAFe Lean-Agile principles and practices
• Experience facilitating agile ceremonies for technical or informatics delivery teams
• Demonstrated ability to remove impediments and manage cross-team dependencies
• Experience operating in an environment with emergent, rapidly changing priorities
• Strong facilitation, coaching, and written and oral communication skills
• Authorized to work in the U.S. indefinitely without sponsorship.
• Ability to obtain and maintain a VA Low/NACI background investigation.

Preferred Qualification

• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or Professional Scrum Master (PSM) certification
• Experience supporting an Agile Release Train or SAFe implementation at enterprise scale
• Experience supporting VHA, EHRM, or comparable federal health informatics programs
• Experience with Oracle Health (Cerner) deployment or post go-live operations

Compensation & Benefits

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn more about PFS Benefits.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at View email address on us.fitly.work. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

This position may be subject to client‑specific or government‑mandated vaccination, health, or safety requirements, which may change over time.

Texting Privacy Policy and Information:

• Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Message frequency will vary depending on the application process.
• Msg & data rates may apply.
• Opt out at any time by texting "stop".