Revenue Cycle Analyst I

Day (United States of America)

Revenue Cycle Analyst I

• Work with operational departments, reporting and analytics on revenue cycle systems. Perform tasks related to the hospital revenue cycle while acting as a liaison between operational stakeholders, vendor support and technical teams. Continuously work to perform root-cause analysis on workflow opportunities, qualify system data for trend reporting and be solutions focused to ensure best use of revenue cycle systems. This role will analyze trends, develop communication plans and effectively execute change management strategies across departments for effective change. This includes review of hospital, physician and third-party systems to support revenue cycle operations.

• Requires college training equivalent to a Bachelor's degree in a computer-related, finance, business or health-related field, or equivalent technical training/experience.

• Requires two years of computer-related or technical experience sufficient to gain exposure to user, technical and operational needs for online healthcare computer systems.

• An equivalent combination of relevant education and/or experience may be acceptable.

• Requires skills in the following areas:

- Customer Service

- Strong oral/written communication skills

- Problem Solving

- Innovative

- Highly Analytical

- Strategic Mindset

- Proficient in documentation creation and ability to train others

- Strong Multi-tasking skills

- Microsoft Office Applications

- Requirements gathering and documentation

• Function as intermediary between revenue cycle systems, operational stakeholders and IT teams to coordinates application data feeds to and from as needed for utilization in secured environment

• Document and review needs through defining functional requirements and impact of modifications through observation and coordination with subject matter experts

• Participate in testing internally and externally as needed; communicate test outcomes effectively to ensure enterprise and customer success

• Produce, analyze and provide feedback and observations of reporting from assigned revenue cycle system(s) with stakeholders focused on continuous improvement

• Assist in different assigned projects that may range from patient access related, billing, follow-up or managed care contract build in host system as assigned

• Complete required educational requirements as defined by leadership to produce analytical and technical assignments within department

• Contribute to change management strategies focused on effective and efficient utilization of revenue cycle systems for long term success

• Perform periodic review of assigned workflows and corresponding documentation for primary, secondary and tertiary support

• Provide premiere customer service to ensure that customer satisfaction is met to meet the needs of their role

• Promote and adhere to departmental and organizational information security policies, standards, and procedures

• Perform other related duties incidental to the work described herein