Field Service Technician

$30 - $42 per hour

Miratech

Description

The Field Service Technician (FST) supports customers with on-site service, technical support, and training. Responsibilities include:

Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
Providing telephone and on-site customer support
Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance

Key Responsibilities:

Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
Program and commission control systems and integrate them with building automation systems
Work with multiple control systems across different sites
Communicate directly with customers to resolve site-specific issues
Document service calls, including follow-up requirements
Replace failed parts, controllers, wiring, relays, and devices as needed
Maintain courteous and professional interactions with customers
Verify devices, panels, and annunciators of control projects
Ensure timely software backups for projects and software development
Complete timesheets, service work orders, and other required paperwork accurately and on time

Must-Have Skills, Experience, and Education:

Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
Ability to read and interpret electrical and electronic diagrams
Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
Comfortable working at heights or in confined spaces
Service-minded and customer-focused

Travel/Schedule:

Approximately 75% overnight travel; typically 3 weeks out of the month traveling to customer sites across the U.S., with occasional regional travel.
When not traveling, work from home completing paperwork, providing technical support, and assisting with housing loadouts.

Compensation & Benefits:

Base Pay: $30 - $42/hr depending on experience
Overtime: ~15% annually at 1.5x base rate
Bonuses: 7% annual bonus
Reimbursements: Mileage reimbursed; travel expenses covered via company credit card
Benefits: Comprehensive medical/dental/vision plans, Flexible Spending Accounts, 401k matching (up to 5%), tuition assistance, 4 weeks PTO, and more

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Vacancy posted 3 days ago

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