Tasting Room Associate

About Us Zaca Mesa Winery & Vineyards is a family-owned and operated business located in the heart of Santa Barbara County’s premier wine growing region. Established in 1973, we fuse the past with the present by combining Old World Winemaking practices with innovative farming and vineyard techniques. Our location, surrounded by the San Rafael Mountains offers stunning office views of both vineyard and mountain landscapes. About Our Open Role We are seeking a motivated and enthusiastic individual to join our dynamic sales and hospitality team as a Tasting Room Associate. The Tasting Room Associate is responsible for engaging the customer in a professional and gracious manner, while providing an authentic wine tasting experience with our portfolio of ultra-premium Rhone and Burgundian varietal wines. The major responsibilities of this position include: Communicate Zaca Mesa’s history and company culture to the customer in a knowledgeable, professional, and courteous manner that is consistent with our brand messaging. Pour tasting flights to both small and large groups. Engage, serve, and manage several customers at the same time, with the focus of creating an authentic wine tasting experience. Create opportunities to promote the sale of wine, club membership, events, and merchandise to customers; and utilize point of sale system to complete transactions. Participate in monthly department objectives and goals which may include wine sales, wine club sign‑ups, phone sales campaigns and customer outreach programs. Maintain a clean, safe, and inviting space by performing housekeeping duties, stocking and displaying items, and setting up tables, umbrellas, and heaters to accommodate guests. Requirements Words that people use to describe you include charismatic, approachable, and diligent. You perform well under pressure while maintaining a cheerful outlook. You excel at creating a hospitable environment for guests, especially during high‑traffic weekend days and events. You are a collaborator who is accountable and dependable and appreciates that, in a small business environment, everyone pitches in to ensure tasks are complete and team goals are achieved. What You Bring Minimum of one to three years related experience in hospitality, retail, or restaurant service. High school diploma or AA degree; or a combination of education and experience. Proficient in point-of-sale systems. Excellent verbal, written and interpersonal communication skills. Willing to work holidays (closed on major holidays), weekends, and extended hours. Ability to stand for extended periods of time Ability to lift and/or move up to 50 pounds. What We Offer We are a team of wine industry professionals and enthusiasts alike. If you appreciate wine, enjoy sales and hospitality, and would like to provide the ultimate wine country experience, we would be interested in having you join our resolute team. We offer sales incentives to reward exceptional performance in addition to a competitive salary. We provide extensive training, tools, and, most of all, first‑class wines to sell, to set our applicants up for success. #J-18808-Ljbffr