Senior Content and Training Designer

Job Description

Job Description

About Us:

Indiana Public Retirement System (INPRS’) is among the largest 100 pension systems in the United States. INPRS serves the needs of approximately 563,000 members and retirees representing approximately 1,300 employers, including public universities, school corporations, public safety, municipalities and state agencies. The Indiana Public Retirement System is a public pension fund who manages approximately over $60 billion in assets, making it one of the largest in the United States. We are located in the heart of the city, in downtown Indianapolis, near the circle & across the street from our monumental state house. The ideal candidate must be a resident of Indiana as well as live within close proximity from Indianapolis. This position is not eligible for H-1B or any other kind of temporary or permanent sponsorship for work authorization by the Indiana Public Retirement System. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time.

Why Join:

INPRS’ believes that people are the foundation of our success. It takes people with different backgrounds, ideas, and strengths to be successful. Balance in life is important. We strive to have a flexible and supportive environment while not sacrificing service to our members. We pride ourselves by modeling a collaborative, diverse and inclusive environment for our employees. Our mission. “ As fiduciaries, educate stakeholders, collect necessary contributions, and prudently manage member assets to deliver promised defined benefit and defined contribution benefits and services”. 

Your Impact:

The Senior Content and Training Designer is responsible for developing high-quality, plain language content using the Four-Step Public Relations Process as well as the Five-Step ADDIE content development process to create engaging training curricula for the Indiana Public Retirement System. To excel in this role, you should have a strong passion for learning and development, exceptional content creation skills, and the ability to effectively communicate and engage with employees at all levels. Your creativity, attention to detail, and organizational abilities will be critical in developing impactful training content and managing the curricula development process.

Requiring a mastery of AP Style and Plain Language Guide, you will be responsible for training content management. You must be an expert collaborator and relationship-builder. You will be responsible for interviewing key stakeholders, developing content to directly support all aspects of training from organizational to job-role specific throughout INPRS, and will directly support the Director of Organizational Training and Development.

You will fulfill a dire need for the creation of clear, specific, and standards-driven training materials at all levels. You will need to demonstrate strong writing, editing, and organizational skills, an ability to adhere to the ADDIE Design Model in developing training content, and superior project management skills to ensure training content is flawless, on schedule, and adheres to all brand standards and departmental governance framework.

Essential Duties:

• Collect training and development needs assessments to guide development and delivery of training.
• Collaborate with various stakeholders to understand their specific departmental training and staff development – including job-role specific – needs and/or gaps by conducting a thorough needs assessments and gap analyses.
• Assess training needs and the current resources available to meet those needs.
• Define objectives for a course and/or curriculum.
• Ask thought-provoking questions to make content more precise.
• Employ critical and flexible thinking skills to create engaging and actionable training content.
• Prepare detailed training proposals, including scope, objectives, methodologies, and timelines.
• Collaborate with subject matter experts across the agency to ensure content is accurate, relevant, and targeted to the appropriate audiences.
• Collaborate with various members of the Organizational Training and Development team to develop presentation decks, instructional materials, aids, tests/quizzes, and manuals with pre-existing templates and brand standards.
• Evaluate training effectiveness through assessments, feedback, and performance metrics, and then adjust content as needed.
• Maintain dashboards and trackers to monitor progress and compliance.
• Conduct ongoing management and maintenance of course content.
• Ensure that all course content is relevant and up to date.
• Manage long-term training content calendars to ensure efficient and effective development of training materials.
• Create and implement short/long term goals to execute KPIs and goals located in the INPRS Strategic Plan.
• Stay informed about industry trends and best practices in training and development; bring fresh ideas to stakeholder engagements.

Required Skills/Abilities:

• Excellent writing, proofreading and grammar skills required.
• Proven ability to research complex questions and communicate complex topics in simple, understandable ways to create accurate and actionable training content.
• Excellent oral, interpersonal and listening skills required.
• Excellent project/time management and planning skills including the ability to manage multiple projects and prioritize tasks effectively and a consistently strong attention to detail.
• Ability to lead, organize, and set priorities, and consistently meet deadlines.
• Experience in pension, financial services, insurance and/or group benefits preferred.
• Proven experience overseeing the design and production of print and digital materials and publications.
• Mastered skills in creative layout and design using Adobe Creative Suite and Microsoft Office Suite with a desire to develop skill sets necessary to learn new content development platforms.
• Collaborative and adaptable with a team mentality and ability to work with cross-functional teams; willingness to take direction; ability to accept criticism; willingness to accept responsibility.
• Ability to build rapport and trust at all stakeholder levels.
• Comfortable working in an environment in which compliance with legal and regulatory standards, as well as adherence to policies and procedures is an absolute requirement.
• Adherence to AP Style and Plain Language Guide.
• Internal relationship-building, understanding of INPRS systems, significant knowledge of plan function, legislative process, and external stakeholder sentiment is expected.
• A growth mindset, with a passion for continuous learning and a strong commitment to staying current with industry trends.

Education and Experience:

• Bachelor’s degree, preferably in Communication, English, Journalism or related field of study.
• 8+ years drafting and proofreading marketing materials and public relations written communication.
• 8+ years of hands-on experience in communication and publication management and production with experience managing team workflows and cross-functional projects.
• Plain Language Guide Skills
• Ability to apply the Four-step Public Relations process

Comprehensive Benefits Package:

• Competitive compensation 
• Flexible Schedule
• Healthcare coverage (medical / dental / vision)
• Health savings account with employer contribution
• Prescription coverage
• Employer funded retirement plan (pension plan)
• Deferred compensation plan (employer and/or employee contribution plan)
• Flexible spending account
• Work/life balance (37.5 hours weekly)
• 12 paid holidays; 14 during election year
• Paid leave (personal, sick, vacation)
• Tuition reimbursement
• Professional credential reimbursement 
• Group life insurance
• Employer-paid downtown parking

If you are interested in this position, please submit your application and resume for review.  For more information about our organization, please visit our INPRS Careers Page:

Equal Employment Opportunity:

The Indiana Public Retirement System (INPRS) is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. 

Indiana Public Retirement System has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.