Operations Coordinator

Job Description

Job Description

Day Services Operations Coordinator

When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support.

As a Day Services Operations Coordinator, you will act as a support to the Associate Director to ensure that all programs provide services of the highest quality. Ensure that all assigned programs meet all regulatory requirements. Assist in training of Day Services staff as needed. Ensure that all agency policies, initiatives, and operational performance goals are met. 

Specifically, as a Day Services Operations Coordinator you will: 

• Assist the Day Services Associate Director with the day to day operations of all assigned programs
• Participate and prepare for internal audits of all assigned programs as scheduled
• Review and ensure all staff trainings are in compliance with agency requirements and conduct trainings as assigned.
• Assist and collaborate with program Administrators in the training of all direcet support level staff to ensure consistency in training and orientation of new staff
• Coordinate with Day Services Administrators/PCs/TCs to ensure all programs meet departmental standards.
• Ensure all clinical records for each person supported are maintained as per regulatory requirements. 
• Conduct regular reviews of all plans for protective oversight to ensure they are accurate, person-centered and contain all required information. 
• Ensure all fire drills and attendance and all related documentation is completed and maintained in accordance with regulations 
• Ensure all Life Plans, Staff Action Plans, and LCEDs are valid, accurate, uploaded and distributed in accordance with billing requirements
• Ensure all daily notes, and monthly notes for all people enrolled in the program are completed, reviewed and approved in accordance with billing regulations and requirements
• Assist Adminstrators/PCs/TCs with updating and maintaining Infection Control, Safety Protocols, and Emergency Preparedness manuals and documentation in accordance with regulations 
• Act as a liaison to ACLD’s Regulatory Affairs to ensure timely and accurate submissions of all Corrective Action Plans. 
• Ensure that all assigned programs complete special projects as assigned.
• Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration.
• Other duties as assigned 

We require: 

• Bachelor’s Degree in the field of Human Services required
• Three years of experience working in the field of human services; one year of experience working with developmentally disabled population.
• Two years of management/supervisory experience.
• Knowledge of OPWDD regulations and systems preferred
• The ability to obtain (within 180 days of hire), maintain and perform SCIP (Strategies for Crisis Intervention and Prevention Certification) which may require bending, twisting, kneeling, crouching, lying on the ground and supporting another person's body weight with their own. Staff may be required to attend the SCIP Restrictive course based on program need.

Please submit your resume online at or text us for more information View phone number on us.fitly.work

An Equal Opportunity Employer M/F/D/V 

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