PT Sales Lead - Helly Hansen

Retail Store Key Holder

Helly Hansen is seeking experienced Key Holders for our Annapolis store. We are looking for an experienced individual who likes to work hard AND play hard! This is a fun, challenging, and dynamic environment where you will get an opportunity to demonstrate your experience alongside an outstanding and supportive team. Providing nothing short of the best customer experience is our primary goal.

We offer competitive pay and employee discounts on our product. This is a great job opportunity in a really fun environment!

Key Responsibilities:

• Open and close the store in accordance with established processes and procedures, including cash handling and end-of-day reporting.
• Act as the manager-on-duty when leadership is unavailable, ensuring smooth daily operations.
• Deliver exceptional customer service and maintain a customer-first mindset at all times.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Lead, motivate, and support team members to meet and exceed operational and sales goals.
• Uphold and implement high retail standards to ensure a premium in-store experience.
• Assist customers with purchases, ensuring their needs are met efficiently and professionally.
• Provide accurate information and advice on product performance, features, and technical specifications.
• Maintain visual merchandising standards and ensure product displays align with corporate guidelines.
• Support inventory control processes, including receiving shipments, restocking, and conducting cycle counts.
• Ensure compliance with all store policies, procedures, and loss prevention practices.
• Communicate effectively with store management regarding daily performance, customer feedback, and operational needs.
• Help train new team members on sales techniques, customer service expectations, and store procedures.

The Ideal Candidate Will Have:

• 1 - 2 years of retail experience, preferably in the sporting goods or outdoor apparel industry,
• The ability to work evenings, weekdays, weekends, holidays, and occasionally powder days (on rarest of occasions),
• Excellent verbal communication skills,
• A passion for the outdoors,
• The ability to work under pressure and handle challenging situations,
• Is intrinsically motivated, a self-starter, and driven to succeed.
• Experience with fundamental retail standard operating procedures.

Helly Hansen is an Equal Opportunity Employer.

Compensation Information:

• Bonuses
• Store Discounts
• Other forms

Job Types: Part-time

Pay: $16 - $19 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Part-time
• 8 hour shift

Work Location: In person