Tenant Services Coordinator

We are seeking a detail-oriented and customer-focused Tenant Services Coordinator to support the daily operations of a commercial office property. This individual will serve as a primary point of contact for tenants, coordinate service requests, assist with tenant move-ins and move-outs, and provide administrative and accounting support to the property management team. The ideal candidate will have strong communication and organizational skills, a customer-service mindset, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Serve as the primary point of contact for building tenants, responding to routine requests and coordinating daily tenant communications. Monitor, track, and follow up on tenant service requests to ensure timely resolution. Coordinate tenant move-in and move-out activities, including preparing welcome packages and related documentation. Maintain tenant files, occupancy records, and move-in/move-out documentation. Communicate building updates and important information to tenants through email, phone, and in-person interactions. Coordinate reservations and usage of conference rooms, auditoriums, and other building amenities. Maintain tenant and vendor Certificates of Insurance. Manage building access cards and security access records, as applicable. Coordinate building signage requests and maintain updated tenant directories and emergency contact listings. Administrative & Property Management Support Provide administrative support to the Property Manager and property management team. Assist with monthly operating reports and research variances within cash flow statements. Support the preparation and distribution of monthly construction draw funding documentation. Maintain accurate property records, files, and reports. Track invoices, payroll records, purchase orders, coding and approval processes, office supplies, and related administrative documentation. Qualifications 1–2 years of related administrative, customer service, or property management experience, or an equivalent combination of education and experience. Commercial real estate or property management experience is preferred. Proficiency in Microsoft Office, particularly Word and Excel, and general computer applications. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and maintain accurate records. Basic financial aptitude and comfort reviewing financial documentation. Ability to learn property management software and other systems as needed. Ideal Candidate Professional and customer-service oriented. Responsive and proactive when addressing tenant needs. Organized, dependable, and detail-oriented. Comfortable communicating with tenants, vendors, and property management staff. Able to work independently while supporting a collaborative team environment. #J-18808-Ljbffr BG Staffing, Inc.