Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: License reimbursementHealth stipend401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY I’ve been a State Farm Agent since April 1, 2001, after starting my career as a financial analyst with an insurance company. My background in finance helped shape my approach to helping people understand their options and make informed decisions about protecting what matters most. I attended the University of Nebraska at Omaha, and today, my agency is built around educating customers, protecting their assets, and identifying gaps so they can feel confident about their financial future. With a team of four, we’ve created a supportive environment where we lift each other up, continue learning, and encourage one another to grow. We believe in lifelong development and making a difference both inside and outside the office. We also enjoy team outings and volunteering in our community. We offer a 401(k), PTO, and a health stipend, along with opportunities to connect as a team and give back locally. I’m looking for someone with a positive attitude, strong work ethic, and a genuine desire to help people. Coachability, reliability, organization, adaptability, and comfort with technology are important, along with the ability to ask thoughtful questions and think on your feet. If you enjoy learning, building relationships, and helping people find solutions that support their goals and dreams, I’d love to meet you! ROLE DESCRIPTION: Tracy Hough - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS: Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.