Remote Customer Experience Specialist
Full-time
Travelbynight
Position Overview
We are recruiting motivated customer-focused individuals for remote opportunities supporting clients with vacation planning reservations and travel-related services.
This opportunity is a strong fit for someone with a background in customer service hospitality retail administrative support or other people-focused work who is interested in transitioning those skills into the travel industry.
Responsibilities may include:
- Communicating with clients by phone email and online platforms
- Learning about client preferences budgets and travel needs
- Researching accommodations cruises resorts transportation and activities
- Assisting clients with reservation details
- Answering questions and providing ongoing customer support
- Maintaining organized client and booking information
- Following up with clients throughout the planning process
- Completing ongoing supplier and destination training
Ideal Candidates
- Have strong customer service and communication skills
- Are organized and attentive to details
- Are comfortable learning new technology
- Can work independently in a remote environment
- Enjoy helping people and solving problems
- Are willing to complete training and continue learning
Previous travel industry experience is not required . Training resources and mentorship are available.
Basic Requirements:
- Applicants must reside in the United States United Kingdom Australia or Latin America.
- Access to a computer or smartphone
- Must be 18 years of age
Vacancy posted 22 hours ago
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