Tech Lead - Software Engineer

Tech Lead

Location- Dallas TX, Wilmington DE

Salary- $120K/Y

Primary Skillset Required:

Basic cloud platform knowledge (Azure/AWS preferred)

Microsoft Office Suite (Excel, PowerPoint, Word)

Understanding of SSO/MFA authentication mechanisms

User access management and RBAC concepts

SQL queries and database troubleshooting

Basic Linux/Unix commands

API and integration monitoring

L2 Application Support experience

Incident, Problem, and Change Management

ServiceNow ticket management

Log analysis and troubleshooting skills

Job scheduling and batch process monitoring

Soft Skills required:

Problem-solving

Communication

Availability & Flexibility

Ownership & Accountability

Incident/Crisis Management

Customer Focus

Job Description

Develop and maintain user-friendly dashboards to support operational monitoring, reporting, and data analysis

Design and implement custom dashboards with real-time analytics to provide actionable business insights

Support the secure migration and validation of up to 10 years of historical data from the Data Traks platform

Manage and support integration with Microsoft Entra ID (formerly Azure Active Directory) for authentication and identity management

Ensure compliance with security standards by implementing and maintaining TLS 1.3 encryption for data in transit and AES-256 encryption for data at rest

Configure and administer Role-Based Access Control (RBAC) to enforce appropriate user permissions and access restrictions

Monitor and maintain audit trails and system logs to support compliance, security investigations, and operational reporting

Collaborate with business stakeholders, technical teams, and vendors to support system enhancements, troubleshooting, and continuous improvement initiatives

Perform system health checks, monitor application performance, and resolve issues in a timely manner

Create and maintain technical documentation, operational procedures, and support knowledge articles

The pay range for this role is $110,000 - $120,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at View email address on us.fitly.work