Apartment Maintenance Technician

Job Description

Job Description

BMW Management is seeking a skilled and dependable Maintenance Technician for Windsong Place Apartments, a well-established luxury community in Williamsville. Set within a beautifully maintained, park-like environment, Windsong Place has been locally owned and professionally managed for over 30 years, earning a reputation for quality, consistency, and pride in ownership. Our excellence is recognized not only within the industry, but also by our residents and their extended communities, and is reflected in a team culture where employees at every level take pride in their work.

This hands-on role includes responding to service requests, performing repairs, maintaining building systems, and preparing apartments for new residents. Your work directly impacts the condition of the property and the daily experience of residents.

With a lower-than-average turnover rate and a true neighborhood feel, Windsong Place offers the opportunity to build meaningful connections while contributing to a community that residents—and staff—are proud to call home.

An ideal candidate will possess:

• Experience in maintenance in a residential setting with a solid understanding of maintenance best practices.
• Strong leadership skills, with the ability to develop and mentor others effectively when applicable.
• Excellent problem-solving abilities, with a proactive approach to identifying and resolving maintenance issues.
• In-depth knowledge of general maintenance practices, including HVAC systems, plumbing, electrical work, etc.
• Must possess skills and expertise in painting as well as all other areas related to completing timely and thorough apartment turnovers.
• Professional verbal and written communication skills enabling effective articulation with residents, team members and senior management.
• A commitment to delivering outstanding customer service, with a focus on exceeding expectations.

Your responsibilities will include:

• Completion of day-to-day maintenance operations, ensuring the highest standards of quality and safety are maintained.
• Preparing apartments for new residents including painting and maintenance repairs
• Promptly addressing resident maintenance requests and providing exceptional customer service to ensure resident satisfaction.
• Participating in snow removal and alternating on-call with other team members.

Comprehensive Benefits Package (Valued at over $18,000 annually):

• 401(k) with up to 5% company match
• Medical Insurance - 100% employer paid premium option available
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• HSA/FSA options (tax savings opportunities)
• 40 hours of Paid Time Off, 10 Holidays (including your Birthday!), and up to 3 weeks’ Vacation Time
• Performance bonuses (on-call, snow removal, turnovers)

Schedule:

Full-time | Monday–Friday 8:00-4:30 | On-call rotation and occasional weekends

Join a locally rooted 50 year organization where your leadership, expertise, and attention to detail will directly shape the future of a well-established luxury community.

Experience:

• Residential/Property Maintenance: 3 years (Required)

License/Certification:

• Driver's License (Required)