Administrative Assistant

Job Full Description

Job Title: Administrative Assistant - Bail Bonds

Position Summary


We are seeking a detail-oriented and dependable Administrative Assistant with bail bonds experience to support the daily operations of our office. The ideal candidate is organized, professional, and able to work efficiently in a fast-paced environment while maintaining confidentiality and providing excellent customer service to clients, courts, law enforcement agencies, and attorneys.

Key Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner.
• Greet clients and assist them with bail bond paperwork and general inquiries.
• Prepare, process, and maintain bail bond documentation accurately and in compliance with company policies and state regulations.
• Verify client information and maintain organized, confidential files.
• Coordinate with courts, jails, attorneys, law enforcement agencies, and indemnitors regarding bond status and required documentation.
• Schedule appointments and manage office calendars.
• Process payments, issue receipts, and maintain accurate financial records.
• Monitor court dates and follow up with clients regarding upcoming appearances and required documentation.
• Maintain electronic and physical filing systems.
• Perform data entry and update client information in company software.
• Assist with collections and payment plan tracking as needed.
• Order office supplies and support general administrative functions.
• Ensure compliance with company policies, licensing requirements, and applicable laws.

Qualifications

• Previous administrative experience in a bail bonds office required.
• High school diploma or equivalent; additional administrative training is a plus.
• Strong understanding of bail bond procedures, legal documentation, and court processes.
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Experience with bail bond management software is preferred.
• Ability to handle confidential information with discretion.
• Professional demeanor and excellent customer service skills.

Preferred Skills

• Knowledge of local court systems and jail procedures.
• Cash handling and payment processing experience.
• Ability to remain calm and professional in high-pressure situations.
• Strong problem-solving and conflict-resolution skills.
• Bilingual (English/Spanish) is a plus.

Physical Requirements

• Ability to sit, stand, and use office equipment for extended periods.
• Occasionally lift up to 25 pounds.
• Ability to work evenings, weekends, or on-call shifts if required.

We are looking for a motivated professional who understands the unique demands of the bail bonds industry and is committed to providing exceptional administrative support while delivering compassionate, respectful service to clients during challenging circumstances.

Resumes go to Mari Alba ( )


Irving, TX
3471
4070 North Belt Line Road
Suite 126
Irving, TX 75038