Billing Coordinator

PharMericaJoin our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!Schedule: Mon-Fri (8:30am to 5pm)This is a hybrid opportunity. Applicants must reside in, or commutable distance, to Louisville, KY.We offer:DailyPayFlexible schedulesCompetitive payShift differentialHealth, dental, vision and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid-time offTuition reimbursementNon-retail/Closed-door environmentOur Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!*Position will be posted for a minimum of 7 business daysResponsibilities• Helps manage staff appropriately and sets clear expectations for performance. • Work directly with Supervisor to develop audit criteria for productivity/accuracy metrics related to all pre-billing and reporting review. • Prioritize and delegate job tasks to ensure timely completion. • Support and manage business policies and procedures to maintain workflow standards. • Conduct routine meetings with Supervisor and staff to review current state and engage all staff in discussion for improvement. • Audit billing functions regularly for compliance to policies, procedures, and contract and government regulations. • Assist Supervisor in overseeing daily billing activities per policies and procedures when necessary. • Address performance and/or business issues while keeping direct manager informed. • Participate on various billing specific sub-groups to identify all attributes for best practice implementation and influence development of policies and procedures as well as identify appropriate training material and educational opportunities. • Ensure appropriate, timely and professional communications occurs with implementation team, Account Management team, Community staff as needed. • Work and partner with other internal departments. • Follow all applicable government regulations including HIPAA. • Participate in projects and/or management meetings. • Through interim statement review on a monthly basis, ensures charges are accurate. • Reviews Community/resident bills and resolves any erroneous charges by adding and removing as necessary, and documenting in the client file with notes. • Reviews and reconciles billing statements with private financial plans. • Responds to Community/Resident disputes over billing of services. • Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed. • Works with Client Billing Coordinator/Supervisor in researching pharmacy accounts requiring special attention. • Help maintain new communities onboarding and master contact sheet, by utilizing QuickBase to track and load information.Qualifications• High School Diploma/GED required • Kentucky Pharmacy Tech License preferred • Excellent customer service and communication skills, both written and verbal. • Ability to prioritize and meet pre-determined deadlines. • Must be able to effectively multi-task, be proficient at typing, and have advanced technical skills. • Experience in healthcare billing environment (pharmacy preferred) • Familiarization with on-line claims processing and Medicaid and Medicare billing practices. • Proficient with Microsoft Word & Excel required.About Our Line of BusinessPharmacy Alternatives®, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives.