National Account Manager

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026! What you'll be doing: Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce) Cultivate new business development opportunities Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams Review and analyze customer performance data and metrics Manage all phases of new onboarding: implementation, deliverables, training Respond rapidly to customer needs and provide exceptional levels of customer service What we're looking for: 10 + years of automotive account management experience. Demonstrated ability in developing relationships at the corporate level within top dealer groups Must be a strong collaborator, and have demonstrated ability in developing relationships internally Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory Proven ability in value creation and account planning Ability to run an agenda driven meeting either virtually or in person A focus on a great customer experience and attention to detail in ongoing account management efforts Knowledge of dealer management software systems (plus) Must be a strategic thinker and problem solver What’s in it for you: Competitive compensation, benefits and generous time-off policies 4-Day summer work weeks and a winter holiday break 401(k) / DCPP matching Annual bonus program Casual, dog-friendly, and innovative office spaces Don’t just take our word for it: 10X Virginia Business Best Places to Work 9X Washingtonian Great Places to Work 10X Washington Post Top Workplace 3X St. Louis Post-Dispatch Best Places to Work #J-18808-Ljbffr CARFAX