Seasonal Server

Job Description

Job Description

POSITION PURPOSE:

The service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. 

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS:

Average Percent of Time

15%  Check station before, during and after shift for proper set-up and cleanliness.

15%  Greet the guests in a friendly and courteous manager and explain any specials and/or restaurant promotions for guest awareness.

10%  Record the details of the order from the guests, repeating the order to the guest to check for accuracy. 

10%  Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.

15%  When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.  Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minor and intoxicated guests.

10%  Replenish beverages as necessary and check with guests for overall satisfaction.

10% Market and serve upon request any dessert items or specialty coffees.

10% Ascertain guest satisfaction and present check.  Process check per hotel procedures. 

SUPPORTIVE FUNCTIONS 

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. 

• Attend required meetings. 

• Perform any general cleaning tasks using standard hotel cleaning procedures as assigned by supervisor to adhere to health standards.

• Supplement the bus help in clearing and resettling the tables. 

• Perform all assigned side work to include replenishing condiments and restocking side stands.

• Perform other during as requested, such as answering telephones, handling special guest requests, and greet and seat guests according to standards.

PHYSICAL REQUIREMENTS: 

Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours 

Physical Activity  Frequency 

Sitting  Rare 

Walking  Constant 

Climbing stairs  Constant 

Standing  Constant 

Crouching/Bending/Stooping Occasional   

Reaching  Constant  

Grasping  Constant 

Pushing/Pulling  Occasional 

Near Vision