Fraud and Risk Ops Analyst
Temporary
Kforce has a client in San Diego, CA that is seeking a Fraud and Risk Ops Analyst contractor to join their Security, Risk & Fraud team with a focus on operations. This is a foundational role: you'll serve as first line of defense on fraud/risk triage, drive process and governance improvements, and collaborate across teams to keep operations running smoothly - while building core analytical skills under guidance. Duties: Operations & Triage (primary focus):
- Serve as first line of defense on fraud/risk issues - triaging and validating cases, confirming attribution, and escalating more complex cases to L2 analysts
- Recommend actions and process changes to address negative trends identified through data analysis
- Lead or support structured initiatives to improve systems and operational workflows, inspiring adoption of best practices
- Translate business/team requirements into analytical or governance frameworks
- Collaborate with other teams to recommend and coordinate solutions to investigative matters
- Identify roadblocks in day-to-day operations, communicate ambiguities or issues, and proactively seek solutions to keep work moving
- Deliver assigned operational tasks on time, communicating progress transparently and integrating smoothly with the team's ongoing efforts
- Support data pipeline work and dashboarding as needed to inform operational decisions
- Apply SQL and foundational statistical methods to validate data and interpret trends
- Build understanding of how operational work affects customers by interpreting feedback, support signals, and usage data
- Actively seek feedback, learn from mistakes, and support peers to build collaboration skills
- Bachelor's degree preferred in Business Analytics, Finance, Economics, Statistics, Applied Math, Business Administration, Information Systems, or a related field - or equivalent practical experience (e.g., relevant internship, bootcamp/certificate in data analytics, or demonstrated SQL/analytical proficiency)
- Foundational experience or coursework in fraud/risk operations, process improvement, or security triage
- Strong process and governance instincts - comfortable identifying inefficiencies and proposing fixes
- Comfortable navigating through multiple google sheets
- Exposure to SQL
- Exposure to AOF and ATO investigations
Vacancy posted 5 days ago
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