IT Director

• Hybrid — regular on-site presence required at both Elk River (manufacturing) and Plymouth (corporate office)
• Full-time; standard business hours with flexibility for system maintenance windows or incident response
• Regular travel between Elk River and Plymouth locations required

• Develop and execute a scalable IT strategy aligned with JonnyPops’ growth trajectory, EOS operating model, and company / business unit rocks
• Partner with ELT and department leaders to prioritize technology investments and roadmap planning. Support technology evaluations and road mapping with business leaders to maximize strategic return on technology investments
• Develop and lead a high-performing IT team; manage internal staff and external vendors / managed service providers
• Own the IT budget, contract negotiations, vendor relationships, and technology spend governance
• Champion the company’s AI adoption initiative — partnering with department leaders to embed AI tools and automation into business processes to drive measurable productivity gains while ensuring responsible data governance and security.

• Oversee and optimize JonnyPops’ core enterprise systems, including:
• NetSuite (ERP and HRIS) — system of record for finance, accounting, inventory, and HR data
• RedZone (manufacturing MES / OEE platform) — production floor visibility and accountability at Elk River
• Microsoft 365 (SharePoint, Teams, Outlook) — company-wide collaboration, file storage, and communication infrastructure
• Business Applications such as Ramp (expense and corporate card management), FISPAN (NetSuite-to-bank payment integration), Vividly (trade management), ClickUp / Jira (project management), JazzHR (ATS), Employee Navigator (benefits), Lucid (org charting), DocuSign, Canva, Figma, HubSpot, and additional SaaS tools across departments
• Own integration strategy across systems — reducing manual data entry, closing gaps between disconnected platforms, and improving data reliability and flow across the business
• Ensure system access provisioning, permissions governance, and onboarding/offboarding procedures are consistent and secure across all platforms
• Oversee technology implementation and integration projects with both internal and external stakeholders to ensure delivery of objectives on-time and on-budget.

• Manage and maintain network infrastructure, endpoints, and hardware across Plymouth (corporate) and Elk River (manufacturing) locations
• Own cybersecurity strategy, risk assessment, incident response planning, and security awareness training
• Ensure business continuity, disaster recovery planning, and data backup processes are in place and tested
• Oversee cloud infrastructure, server environments, and connectivity between corporate and plant locations
• Ensure the Elk River manufacturing facility’s OT (operational technology) environment — including plant-floor networks, vision systems, and production equipment connectivity — is secure, stable, and supported

• Serve as the technology partner to Operations and Manufacturing; support RedZone rollout, adoption, and troubleshooting on the production floor
• Ensure reliable IT/OT connectivity at the Elk River facility to support production, quality, maintenance, and supply chain operations
• Partner with Supply Chain and Finance on EDI connectivity, WMS, ERP, and inventory data accuracy

• Oversee helpdesk support and ensure all ~300+ employees have reliable technology to do their best work
• Manage device provisioning, software licensing, and IT onboarding/offboarding processes in partnership with HR
• Communicate clearly and collaborate with non-technical stakeholders; translate technical complexity into plain-language recommendations and business cases
• May assume additional duties as necessary

• Ensure IT systems that support food safety and quality operations — including RedZone (MES / OEE), NetSuite (ERP / traceability), and FSQA-related data integrations — are reliable, secure, properly maintained, and available to support uninterrupted production and regulatory compliance
• Partner with the FSQA team to support audit readiness — ensuring technology systems, access logs, data integrity controls, and electronic records meet SQF, HACCP, and FDA requirements; assist in timely response to audit requests involving IT-managed data or systems
• Protect the integrity of food safety and quality data — establish and enforce access controls, change management procedures, and data governance practices that prevent unauthorized modification of records related to production, lot traceability, and quality holds
• Ensure OT / IT network security at the Elk River facility safeguards production systems and plant-floor connectivity; work with Operations and FSQA to ensure that cybersecurity measures do not create gaps in food safety monitoring or traceability
• Support business continuity and disaster recovery planning with specific consideration for food safety-critical systems; ensure that recovery time objectives (RTOs) for production and FSQA systems reflect the operational risk of downtime in a food manufacturing environment
• Actively model and promote food safety culture — understand and uphold JonnyPops’ food safety standards when planning and executing technology projects, vendor integrations, and system changes that touch production or quality operations

• Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent experience considered
• 10+ years of progressive IT experience, with at least 3–5 years in a Director-level or senior leadership role with direct reports; candidates coming from an IT Manager background should demonstrate a clear track record of expanding scope, strategic ownership, and people leadership
• Experience managing IT Managers or senior technical staff (not just individual contributors)
• Experience in a manufacturing, distribution, or CPG environment strongly preferred
• Demonstrated experience owning and presenting technology strategy and budget to executive leadership

• Strong working knowledge of ERP systems (NetSuite experience a strong plus), cloud platforms, and SaaS application management
• Proficiency with Microsoft 365 administration (SharePoint, Teams, Azure AD, Entra ID)
• Experience with network infrastructure, endpoint management, and IT security frameworks
• Familiarity with manufacturing plant technology environments (OT/IT convergence, MES platforms such as RedZone) a plus
• Understanding of EDI, WMS, and supply chain data integration practices
• Demonstrated experience with AI tools, automation platforms, and driving technology adoption across a non-technical workforce

• Strong team leader who can hire, develop, manage and coordinate a team of IT professionals
• Strong communicator who can translate technical complexity into clear recommendations for non-technical partners and leadership
• Sound financial acumen: capable of building business cases, managing IT budgets, and prioritizing investments effectively
• Ownership mentality: thrives in a lean, fast-moving environment where you’re building the function as much as running it
• Adaptable and resilient with strong organizational skills; comfortable managing competing priorities with urgency and calm
• Collaborative team player who lives the JonnyPops values: Integrity, Masterful Growth, Excellence, Team Work, Fact-Based Decisions, Alignment, and Service and Contribution

• Medical / Health Insurance
• Dental Insurance
• Vision Insurance
• HSA / FSA / DCFSA
• Life & AD&D Insurance
• Short & Long Term Disability
• FTO / PTO
• EAP Programs
• Paid Holidays
• Employee Referral Program
• Sick & Safe Leave
• 401k

JonnyPops offers a competitive benefits package which includes the following:

• Medical/Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• FSA
• DCFSA
• Life & AD&D Insurance
• Short & Long Term Disability
• FTO/PTO
• EAP Programs
• Paid Holidays
• Employee Referral Program
• Sick & Safe Leave
• 401k
• Company Sponsored Meal Plan

* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.